reinstallation dvd hangs on starting windows screen

Just because it's new from Dell doesn't mean it hasn't been sitting around for a while.

You need to try a different installer.

There are basics, and from your first post it is clear the DVD is not loading.

The first step to test that is to try a different one, all this HDD swapping and testing is really unnecessary.

It has already shown it can be seen in your computer so there is nothing to test.

Isn't the Seagate being seen in the BIOS, it looks to me like it's the ST31000 below the USB HDD, so the computer is seeing it.

It's the media, and that's what needs to be the next step.

well then ill have them send me another dvd.....im not spending 90-100 bucs for new software on a comp thats not mine and probably will be sold AFTER it gets fixed......but dell dvd was free.........what about this then.............yes when i hook the seagate HDD up to my sata adapter then hook that to my own computer (like i have been doing from the start)......i go into disk management and i see MY OWN OS and i see DISK 2 Which is the seagate.......ok.............BUT how come when its plugged into my computer with the USB and adapter etc, I USED to be able to see it as OS(H) now, it doesnt even show up at all....

yea well, if they send me another dvd, ill see what happens................maybe i should just wipe it clean again, so its empty, then take the proper steps to get it ready for the win 7 reinstall dvd and see what happens

i have the mini tool site bookmarked, i was actually just reading thru it all.......I guess i have to download it to MY OWN computer.....then plug the other HDD in and open the tool thing and make sure it cks the dell hdd not my comp hdd.....

if thats the case, why do these companies BUILD these systems with a 1TB hdd and have win 7 home prem preinstalled on it??

sister isnt a gamer , she uses MS office for things and surfs net, has her pictures and music on it, other then that, thats it.....its only 3yrs old....i just think, she had so many high level threats and some virus crap on it, and that couldve really screwed up the hdd.......because its odd how 1 day it worked, then she did win updates and then after restart, it just went right to win loading files and froze...........launch repair it froze, restart normally , it froze.....last known good config, it froze.......starting windows...it froze..........and after all i did to this hdd, and then trying to reinstall with a dvd for her system, i get the same thing..........yes windows loading files, is actually loading files, not just a white bar, like it was before all this....but then starting windows, and it stops...........

dell said the dvd was tested before it was sent out as is all their products... and it worked fine..

hahahaha yea really, whatever