Windows 7 in-place upgrade install fails

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  1. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    Thanks for the feedback. I have made some progress, I decided to hit the keyboard a few times whilst the black screen was showing, disc activity happened and the message dissapeared. A reboot allowed me to start in safe mode!!

    In normal mode I have a blank screen but I guess this is a driver issue? Any suggestions on the way forward?

    Cheers
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #12

    try enabling VGA mode

    Roy
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #13

    Is the installation DVD removed?

    On a Repair Install their should not be a driver problem. It should be using the same drivers it was using before.

    Look in Device Manager and see if anything is showing a problem.

    Your (My System Specs) is not completed so it makes things even harder.

    Another tutorial that will help.

    By Brink:
    System Info - See Your System Specs


    **I don't know why hitting the keyboard solved a problem.***

    Windows 7 System file should be good right after a install but it wouldn't hurt to run a sfc /scannow from cmd prompt to make sure. Hopefully it finds no problems.

    Things are very strange with this Repair Install.

    Do you have Non Genuine in the lower right corner of your screen?

    PS.
    It's time for me to take a nap.
    Last edited by Layback Bear; 30 Aug 2015 at 10:48.
      My Computer


  4. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    There appears to be no problem with the devices.

    The sfc /scannow returned all is OK

    The non genuine has gone - it went following my keyboard actions which led to being able to load windwos in safe mode!

    I run System Info ... thank you... and will update the forum system specs soonest

    I am still working on the normal mode to get a screen working.

    Thank you again ... it's progress
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #15

    Keep us informed if you can.

    Go into msconfig and select Boot.
    Once on that display make sure Safe Boot is NOT checked.
      My Computer


  6. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    Windows 7 is now running (?) in normal mode but only mouse arrow on a black screen.
    Screen Works in Safe mode with networking and have installed latest drivers for display adaptor.
    Set msconfig to clean boot without success regarding the screen. My connection to screen is via DVI.

    Not sure what else to try?
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #17

    Your system isn't telling much.

    Please complete this tutorial by Brink.

    System Info - See Your System Specs

    Did you or did you not check and see if Safe Boot is checked?

    My msconfig does not have this option.

    Code:
    Set msconfig to clean boot
      My Computer


  8. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    OK system spec has now been updated and saved.

    Safe Boot is not checked

    I tried using the code: Set msconfig to clean boot
    received the message: Environment variable msconfig to clean boot not defined

    I had set to clean boot by:
    disabling all Startup items &
    disabling all non Microsoft services

    Is that correct? I will try to reboot to windows normally....
      My Computer


  9. Posts : 16
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    Screen remaind blank in normal start up.

    Mouse pointer continues to work.
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #20

    Thanks for the System Specs.
    I see this.
    Code:
         Screen Resolution 0 x 0 x 0 bits (0 colors) @ 0 Hz
    I would verify that your video cable is plugged into the Video card and not the motherboard and the connection at the monitor is proper.

    Is your bios set to Default?
      My Computer


 
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