Updates fail on W7 and W10


  1. Parvardigar
    Posts : 76
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    Updates fail on W7 and W10


    An HP z800 computer with an unused, new Windows 7 Pro.
    I started off with upgrading and the upgrade kept running with no results. I then created a restore point. Then I uninstalled the few updates already on the computer except the uninstallable Update patch. I ran again the update - and it keeps running.

    I then opted for the Windows 10 upgrade. The Windows 10 upgrade is running with no advance to completion.

    I don't know what to do. This install is OEM - I do have a HP 3 set Windows 7 Pro restore cd's I could use however I shouldn't have to do this. It's all new and fresh the OS and the machine.

    I am inclined to installing retail Windows 7 Pro - that is familiar territory.

    PS I bought for the company two of the HP Z800 - the first one I updated and so forth - no hitch. Then I run into this difficulty. Let me know your thoughts if there may be a fix. At least I have the restore that can take me back to when I started this adventure.
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    1.What exactly are you trying to do?

    2. What Windows operating system do you want to use?

    3. Are you trying to do a Clean Install of Windows 7 Pro?

    4. What operating system is installed on the computer now?

    Please complete this tutorial by Golden so we can take a look.

    Disk Management - Post a Screen Capture Image
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  4. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #3

    Hi,
    Possibly this might come in handy ?
    Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums
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