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Windows 7: product code rejected

16 Nov 2009   #11
gregrocker

 

It appears the OP used an Upgrade after wiping XP so installer didnt' see it when scanning the HDD at bootup.

Either run a Repair install (upgrade over itself) from the new Win7 desktop to allow it to take key, or do the registry workaround being given out by MS tech support which is reported here: http://www.winsupersite.com/win7/cle...rade_media.asp


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21 Nov 2009   #12
reasoner

Win7 64
 
 

I called the 1 (866) 740-1256 number suggested prior - it's Windows tech support - they told me to call customer service at 1 (800) 936-5700 - they said my product key was valid and that it is a Mac-Boot Camp problem, and that I should call Mac

any Mac numbers you can suggest?

thanks

bitraker
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21 Nov 2009   #13
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

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21 Nov 2009   #14
reasoner

Win7 64
 
 

did all that, thanks

this links says I need Snow Leopard. I am not running Snow Leopard. Could it be that simple?

Intel Mac users please note
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21 Nov 2009   #15
reasoner

Win7 64
 
 

updated to Snow L + Boot Camp 3 - product code still being rejected

%@#*&#%
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22 Nov 2009   #16
SvD

Win xp on Mac Powerbook
 
 
re product code

Bitraker-

You may be stuck with calling the 800 numbers again. The advice that it is a Boot Camp issue is not true, from my experience. When I finally got to a human being in the Microsoft jungle, I asked for a supervisor and was transferred to a Windows 7 Activation Team or something like that, and the person on the other end of the line had me boot up the installed Win7 and run MSDT (Microsoft remote desktop/diagnosis)- when I entered the password he gave me, he got into the computer itself and changed something, and then I was able to enter the product code and go from there. I had to call and be transferred several times, eventually I got a bit testy and asked to speak with a supervisor who transferred me to the right people ASAP.

Good luck!
SvD
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22 Nov 2009   #17
reasoner

Win7 64
 
 

thanks SvD - I'll check it out

bitraker
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01 Dec 2009   #18
reasoner

Win7 64
 
 

problem solved - only hold down the option button during the second restart

I like W7 - very much a leaner, meaner XP - I will upgrade my XP desktop next

thanks for all your advice and help

bitraker
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04 May 2010   #19
EverPhoto

Windows 7 Professional 64 bit
 
 
Re: XPS Gen 1 & Win 7

Quote   Quote: Originally Posted by fishnbanjo View Post
I had the same problem loading Windows 7 32 bit Professional on my DELL XPS Gen 1 laptop which has XP Professional as the primary OS. I found old habit to be the problem as I instinctively placed a dash in between the character fields while typing them. After getting the Invalid Key prompt I looked at it to see if I was mistaking a D for a 0 or an 8 for a B and I wasn't and it was then I saw the statement that the dash was automatically assigned and wondered if that was the issue so I tried it w/o typing the dash and BINGO, that was the solution.
Hey fishnbanjo - I was getting ready to put Win 7 on my old Dell XPS Gen 1 and I am looking around for any gotchas. Since you have been there just wondering what you ran into. Thx - Lou
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04 May 2010   #20
Ztruker

Windows 10 Pro X64
 
 

bitraker, what Option button?
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 product code rejected




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