clean install of windows 7

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  1. Posts : 4
    WINDOWS 7 HOME PREMIUM 32 BIT
       #1

    clean install of windows 7


    I have a 5 year old dell inspiron running windows home premium 7 32 bit. It's been running very slowly recently, so thought I would try to load a system image that I had created previosly , but was told that there were corrupt files so had to abandon this.
    I have my windows license key and I was led to believe that if went onto the microsoft web site I could download what i needed to re - install windows, however part way through the process a message appeared saying that my copy of windows was an OEM version and that I would need to conatct Dell to resolve the probelm.
    On going to the DELL web site and registering my details , I found that all conatct methods for technical support were unavailable , I suppose because my laptop is years out of warranty.
    Any idea what my options are?
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Chris mate usually preinstalled machines from Dell or whoever usually have a factory restore partition it is just a matter of finding the right key to depress / tap while powering on the machine. I have seen several version ie Alt+F11 while powering on the F5 or F6 and even F8 usually the safe mode key You will of course lose all your data and programs but it will be as it came out of the factory.

    Edit for a rough idea see this I know it relates to Vista but the principle is the same Restoring Your ComputerĀ“s Software to the Factory Settings for Windows Vista | Dell US
      My Computer


  3. Posts : 4
    WINDOWS 7 HOME PREMIUM 32 BIT
    Thread Starter
       #3

    Thanks for the reply. Unfortunately when I follow the link and use the advanced boot options , there is no "Dell factory restore image" option , must be just for windows vista, not windows 7
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi and welcome to SevenForums,
    Could you post one of these,
    Disk Management - Post a Screen Capture Image

    Use Clean boot also,
    Troubleshoot Application Conflicts by Performing a Clean Startup
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here.
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    In addition to Thrash Zones post mate did you try the phone link with Microsoft? and explain the situation with them? They can on a good day be very helpful and might even give you a download link for an ISO to reinstall from. When you do that tell them that the 7 was an upgrade from Vista and just as a by the by how was that done??
      My Computer


  6. Posts : 4
    WINDOWS 7 HOME PREMIUM 32 BIT
    Thread Starter
       #6

    ICIT2LOL said:
    In addition to Thrash Zones post mate did you try the phone link with Microsoft? and explain the situation with them? They can on a good day be very helpful and might even give you a download link for an ISO to reinstall from. When you do that tell them that the 7 was an upgrade from Vista and just as a by the by how was that done??
    Thanks for that , I'll give that a go when I've got time
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #7

    Hi,
    Did you receive the free upgrade on a upgrade disk in the mail with a activation key with it ?

    I got one from Acer in 2009 after a purchase of a computer it came with the above I asked about.
    Just used it :)
      My Computer


  8. Posts : 4
    WINDOWS 7 HOME PREMIUM 32 BIT
    Thread Starter
       #8

    ThrashZone said:
    Hi and welcome to SevenForums,
    Could you post one of these,
    Disk Management - Post a Screen Capture Image

    Use Clean boot also,
    Troubleshoot Application Conflicts by Performing a Clean Startup
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here.
    Thanks for that , I've uploaded the screen shots that you mentioned
    Attached Thumbnails Attached Thumbnails clean install of windows 7-disk-management-1.jpg   clean install of windows 7-services-1.jpg   clean install of windows 7-services-2.jpg   clean install of windows 7-start-up.jpg  
      My Computer


  9. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #9

    Hi,
    Thanks one issue is you have 2 antivirus programs
    Avast and Bull Guard
    Personally I would get rid of both but you can flip a coin and try just getting rid of BullGuard first.
    Also with a 32bit system you have way too much stuff starting with windows
    Quite a few Unknown's

    I personally would start by unchecking all of them except for Avast and see how it goes.
      My Computer


  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #10

    I agree with Thrash Zone mate and for what it is worth I don't think Avast is that good either. I have been with Kaspersky now for six years and never a problem (except with some ad hoc scanners) but if you want someting free see this Free Windows Desktop Software Security List | Gizmo's Freeware < check out the real time but again I would avoid AVG Trend MuckAfee.

    In your start tab too I usually keep everything unticked it certainly speeds up the boot, and if you are interested (and I haven't mentioned it before) read through this for some more performance - if you don't mind losing a bit of the "bling" like transparency which you don't have to even when using the other tips.
    Optimize Windows 7
      My Computer


 
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