Windows 7 Starter Install (Digital River),CANNOT UPDATE wucitux.dll


  1. FlameOfFire
    Posts : 5
    Windows 7 32 or 64 Bit
       New #1

    Windows 7 Starter Install (Digital River),CANNOT UPDATE wucitux.dll


    I have been trying to figure this problem out for month's, but basically I cannot get the digital river ISO to install so that I can receive updates from Windows Update. I burned the ISO to a flash drive with Rufus by itself, and cannot get it to install onto my netbook without crippling windows update service. Is there another tool that I can use to install this from a flash drive successfully or no? Win 7 Starter did install, and activate just fine, but I found out when I had gone to re-register the DLL's with "regsvr32" that the wucitux.dll was missing. I have downloaded the ISO more than once from Digital River, and do have the correct architecture which is the 32-Bit version. To add to the info I have multiple netbooks that I have tested this on, and basically does the same thing. Also from the freshly installed OS from a flash drive I get this from windows update even with wuauvserv running (Windows Update Service) "Windows update cannot currently check for updates because the service is not running"

    I will also note I cannot remember if it was with the OEM Restore partition, and or from an External DVD Drive, but I do remember when I had installed Win 7 Starter on more than one my netbooks through one of these means that I was still getting updates, but then I had gotten to a certain point, and I still could not install all of the windows updates.

    I would appreciate it if Someone would help me out here I am not really an amateur, but I still cannot figure this one out myself.
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    Hi FoF,
    follow the instructions in this link, then we can progress.

    Windows Genuine and Activation Issue Posting Instructions

    Roy
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  4. FlameOfFire
    Posts : 5
    Windows 7 32 or 64 Bit
    Thread Starter
       New #3

    OK here is my Report:


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->



    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-866GW-86TRK-HGRKB
    Windows Product Key Hash: 1LUC1Vg/vipkocHQ6iREczqh7dc=
    Windows Product ID: 00342-OEM-9549825-71483
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {AA83824E-0DA9-49A5-9DB0-70511666C296}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A



    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002



    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002



    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002



    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3



    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed



    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100



    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AA83824E-0DA9-49A5-9DB0-70511666C296}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HGRKB</PKey><PID>00342-OEM-9549825-71483</PID><PIDType>8</PIDType><SID>S-1-5-21-4279829112-3078207059-2640205848</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>AOD255</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.16(DDR3)</Version><SMBIOSVersion major="2" minor="6"/><Date>20110422000000.000000+000</Date></BIOS><HWID>84CF0000018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>



    Spsys.log Content: 0x80070002



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514



    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 1d90c7cc-f3cc-4c2f-9650-7ac451fc73eb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00190-498-271483-02-1033-7601.0000-1332016
    Installation ID: 011441073554854494669145921503013020570625279741755596
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HGRKB
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/12/2016 6:22:47 PM



    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:






    HWID Data-->
    HWID Hash Current: KgAAAAAAAQABAAIAAAABAAAAAQABAAEAJJTWAuBk9K28eBaFaHfaTOSV



    OEM Activation 1.0 Data-->
    N/A



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    BOOT ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    WDAT INSYDE INSYDE
    SLIC ACRSYS ACRPRDCT
    SSDT PmRef CpuPm
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  6. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #4

    Hi FoF,
    Youve got a bad set of intel drivers,
    follow the link below and install the 4th blue box drivers, enu version.
    https://downloadcenter.intel.com/Det...?DwnldID=22194

    reboot rerun the Mgadiag and all those file mismatches shoul be gone, and away you go.

    Roy
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  7. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #5

    missed 1,
    If the activeX, is still returned as not registered run KB971033.

    Roy
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  8. FlameOfFire
    Posts : 5
    Windows 7 32 or 64 Bit
    Thread Starter
       New #6

    I just tried to install with the Intel Update Manager, but I cannot seem to get anywhere with it that way even though it seemed to have downloaded the updates, however when I click INSTALL one disappears as if it were installed but nothing comes up not even the administrative prompt which would be an indication that it want to install then my pro wireless drives read as failed. I tried re-booting, and attempted to try the Intel Rapid-store Utility again, but then got the same thing, and still shows ActiveX as unregistered. You wouldn't know exactly were I could find the link for KB971033? I know that there are privacy issues concerning this update, and even though I do not use a Pirated Copy I am still not sure if I really want to do that because it seems apparent to me that it could have been set up like this to give people no choice to use KB971033 , but then again I could be wrong. Also i remember trying the latest Patch for the Windows Update Agent I believe, but did not work.

    I now remember how I did manage to install updates inside of Windows 7 Starter though it was through a third-party update program, but then after that Windows Update I believe would still not find all of the updates. and I would rather not have to use a third party program as my only option to install updates.
    Last edited by FlameOfFire; 12 May 2016 at 22:56.
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  10. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #7

    Hi FOF,
    not heard of anyone having problem downloading those drivers.
    Lets try a different way
    Your comp should have an Acer update GUI, for all drivers use that, if not just go to the support/drivers page on the Acer site for your model and use those, check all the other drivers as well, include BIOS.

    For the KB971033 do it via MS link,
    http://go.microsoft.com/fwlink/?LinkID=150841.

    Roy
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  11. FlameOfFire
    Posts : 5
    Windows 7 32 or 64 Bit
    Thread Starter
       New #8

    First I tried a manual download/install of my Graphics/ProWireless Adapter, and thenI tried that patch [KB971033], but got this from the Windows Update Standalone Installer: "Installer encountered an error: 0xc8000247"

    I am wondering if it has something to do with the Digital River ISO or something, but I doubt it because I am getting this on another computer that was installed with a factory restore partition. I sure hope this is not some kind of ploy to switch people over to windows 10 because quite frankly I don't want it -,-; .

    If anybody has any other suggestion that might help then please feel free to make it.
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  12. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #9

    Hi FOF,
    please follow these instructions

    Open an Elevated Command Prompt
    Run the following commands

    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV

    wait 15 minutes, and reboot
    then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

    Attempt to install only the KB971033 WAT Update

    what happens?

    Roy
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