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Windows 7: Registration Key Quandry

17 Nov 2009   #1
tcjohnson55

Win 7 Pro 64-bit
 
 
Registration Key Quandry

I purchased a new laptop with Windows Home Premium 64-bit and purchase the upgrade to Win 7 Pro.

About 2 weeks later, the harddrive went bad, and I had to have the laptop replaced with a new one. I upgraded the new laptop to Win 7 Pro.

Now, my system info page says that I must register my key code by tomorrow or certain functionality will be lost. I attempted to enter the key code on the bottom of my laptop and the key code for my Win 7 Pro upgrade and neither works.

Does this mean I need to re-install my original Windows 7 and start over or is there some way to avoid this? I just got through reinstalling all of my software and running a Carbonite restore for all of my data files. I hope I don't need to do this a third time.

Thanks,

Tom J.


My System SpecsSystem Spec
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17 Nov 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

When you try to install. Do not put your number in until the end of the process. Then if it does not work you will be provided with a number to call. Because you have the OEM version of Vista, you may have to call the MFG of your computer.
My System SpecsSystem Spec
17 Nov 2009   #3
tcjohnson55

Win 7 Pro 64-bit
 
 

Thanks, Richard. I'll wait for it to expire and hope ASUS can take care of me in a timely fashion.
My System SpecsSystem Spec
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17 Nov 2009   #4
Ztruker

Windows 10 Pro X64
 
 

Why wait? Contact ASUS now. You could also contact MS now and see what they can do to help you.
My System SpecsSystem Spec
17 Nov 2009   #5
Shinobi73

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by tcjohnson55 View Post
I purchased a new laptop with Windows Home Premium 64-bit and purchase the upgrade to Win 7 Pro.

About 2 weeks later, the harddrive went bad, and I had to have the laptop replaced with a new one. I upgraded the new laptop to Win 7 Pro.

Now, my system info page says that I must register my key code by tomorrow or certain functionality will be lost. I attempted to enter the key code on the bottom of my laptop and the key code for my Win 7 Pro upgrade and neither works.

Does this mean I need to re-install my original Windows 7 and start over or is there some way to avoid this? I just got through reinstalling all of my software and running a Carbonite restore for all of my data files. I hope I don't need to do this a third time.

Thanks,

Tom J.
If i'm not mistaken your getting the "Invalid License Key" error correct?

if that's the case its an easy fix just call MS to re-load your Product Key. The process is real easy, no re-installation required and the whole process just takes 10mins. over the phone
My System SpecsSystem Spec
17 Nov 2009   #6
gregrocker

 

Why were you attempting to insert the Vista OEM license key from the bottom of your laptopto license a Window 7 Pro Upgrade you purchased and installed over Vista?

You said you reinstalled your Win7 Pro Upgrade after replacing the hard drive. You should have put your Win7 Upgrade key in then, and activated when you got online.

Find your Win7 Pro Upgrade package and get the license key off the card insert, insert it in the activation link at Computer>Properties. It should auto-activate or require a quick robo call to MS.

Otherwise, then run the Win7 installer from the desktop to do a Repair install, which is an in-place Upgrade over itself which should allow you to insert the Windows 7 key.
My System SpecsSystem Spec
18 Nov 2009   #7
Ztruker

Windows 10 Pro X64
 
 

He did try the Win 7 key:

Quote:
I attempted to enter the key code on the bottom of my laptop and the key code for my Win 7 Pro upgrade and neither works.
My System SpecsSystem Spec
18 Nov 2009   #8
Qdos

 

What happens if you run slui.exe ?
My System SpecsSystem Spec
18 Nov 2009   #9
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Just call the 800 #... it's a quick and easy process!
My System SpecsSystem Spec
18 Nov 2009   #10
tcjohnson55

Win 7 Pro 64-bit
 
 
I'm back in business

Thanks to all of the responses to my upgrade issue.

I contacted Asus and they were able to provide me with an updated product key and I'm back in business. Kudos to Asus. I was immediately greeted by a knowledeable lady (as opposed to a painful automated phone process). She had to go off line for a few minutes to talk to with one of her tech experts, but came back with an updated key to get me running again.

Plus, I was able to set up a date with her next weekend (gotcha - just kiddin').
My System SpecsSystem Spec
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 Registration Key Quandry




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