Windows 7 freezes at Starting Windows screen


  1. Posts : 7
    Windows 10 Home Single Language x64
       #1

    Windows 7 freezes at Starting Windows screen


    Hello everyone

    I am trying to install Windows 7 (August 2018) Ultimate 64-bit version on a UEFI system. I used Rufus to write the ISO onto my 8 GB USB Drive (Rufus settings photo below).



    I have disabled Secure boot in BIOS as what the program notes to me. Though, I have not enabled Legacy mode because Rufus has the option to select UEFI (non CSM) below the Target system.

    Once I boot into the USB, I am greeted with Starting Windows text. Unfortunately, once the logo animation play, it will freeze (image below).



    When I enable Legacy mode, it will freeze, and greet me with a blue screen of death. The BSOD contains the stop code 0x000000A5 and a text saying something about "the BIOS isn't ACPI compliant".

    The possible suspects are the ISO, the USB, or my Rufus settings. Answers are appreciated and feel free to ask me additional things.
      My Computer


  2. Posts : 7
    Windows 10 Home Single Language x64
    Thread Starter
       #2

    My thread seems to be generic, so let me elaborate. I hope this one helps you.

    What I am trying to install: Windows 7 (August 2018 version)
    What Windows 7 version I am trying to install: (Windows 7 August 2018) Ultimate 64-bit
    What type of BIOS I am running: UEFI

    What flash drive I am using: SanDisk Cruzer Switch
    How large is the flash drive: 8 GB (7.30 GB exact)
    What program I used to write the ISO to my flash drive: Rufus 3.11.1678

    Have I disabled Secure boot: Yes, definitely

    What is the result: Stuck on the Starting Windows screen (image above)
    Have I tried booting to Safe Mode: Yes
    What is the result with Safe Mode: Stuck on "Loaded: [...] disk.sys"

    (Below are different settings I have tried)

    Did I try "Windows To Go" Image option: No
    Have I tried "MBR" Partition scheme: Yes
    Have I tried changing settings below "Format Options": No

    Have I enabled Legacy mode: Yes
    What is the result of enabling Legacy mode: Would freeze at "Starting Windows" for a couple of second and show a BSOD
    What does the BSOD contain: The BIOS in this system is not fully ACPI compliant. Please contact your system vendor for an updated BIOS.
    What is the BSOD stop code: 0x000000A5

    Have I tried updating my BIOS: No, as I'm not sure if it will work

    Have I tried enabling "Enable Boot Logging" on Windows 7 Advanced Options: Yes, but I do not where the nbtlog.txt is located in the flash drive.

    Possible suspects:
    Windows 7 ISO
    SanDisk flash drive
    Rufus settings
    BIOS settings
      My Computer


  3. Posts : 2,781
    Windows 10 Pro x64
       #3

    What is your SATA mode set to in your BIOS?
      My Computer


  4. Posts : 16,129
    7 X64
       #4

    @cubemoved

    Solution-Win7-Win-x-Ryzen

    1. Either:
    Install the sha2 update and the drivers into windows 7 install.wim

    Use win10 boot media and apply the image to the hard disk using something like winntsetup

    win10 boot media 183x64.iso

    2.OR:

    Install the sha2 update and the drivers into windows 7 install.wim
    Replace sources\install.wim of win10 installation media with the windows 7 install.wim
    Then boot that up and use win10 setup routine - it will apply the win7 image fine.

    win10 installation media TechBench by WZT (v4.1.1)


    3.OR: ( bit more complicated)

    You could install the sha2 update and ryzen drivers into windows 7 boot.wim
      My Computers


  5. Posts : 7
    Windows 10 Home Single Language x64
    Thread Starter
       #5

    Laith said:
    What is your SATA mode set to in your BIOS?
    There is no option to change that in my BIOS, so it's SATA
      My Computer


  6. Posts : 7
    Windows 10 Home Single Language x64
    Thread Starter
       #6

    SIW2 said:
    @cubemoved

    Solution-Win7-Win-x-Ryzen

    1. Either:
    Install the sha2 update and the drivers into windows 7 install.wim

    Use win10 boot media and apply the image to the hard disk using something like winntsetup

    win10 boot media 183x64.iso
    Hello, thanks for the reply. How do you install the sha256 update and where do you put the drivers to the Windows 7 install.wim? Thanks in advanced
    Last edited by cubemoved; 03 Jul 2020 at 01:34.
      My Computer


  7. Posts : 7
    Windows 10 Home Single Language x64
    Thread Starter
       #7

    SIW2 said:
    @cubemoved

    Solution-Win7-Win-x-Ryzen

    1. Either:
    Install the sha2 update and the drivers into windows 7 install.wim

    Use win10 boot media and apply the image to the hard disk using something like winntsetup

    win10 boot media 183x64.iso
    Actually, I've found out how to install the updates and drivers. But I am getting errors on the APU drivers saying "The system cannot find the file specified." I'll put everything I've done below.

    References
    This is where I learned to install the sha update.
    Then, I used this to add the drivers given to me.

    I mounted the files in my bootable flash drive, using DISM tool, to E:\Mount\ for your reference.
    I placed the driver files (ones that I downloaded to be installed to the mounted Windows) to C:\MountDrivers

    Windows6.1-KB3033929-x64.msu is the sha update

    I am using Elevated PowerShell (PowerShell with administrator rights), not PowerShell x86 or PowerShell ISE.

    I am now using Windows 7 Home Premium instead of Ultimate (both are 64-bit)

    Prerequisites
    Code:
    PS C:\WINDOWS\system32> Dism /Get-WimInfo /WimFile:F:\sources\install.wim
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1
    
    Details for image : F:\sources\install.wim
    
    Index : 1
    Name : Windows 7 Home Basic
    Description : Windows 7 Home Basic
    Size : 11,710,161,360 bytes
    
    Index : 2
    Name : Windows 7 Home Premium
    Description : Windows 7 Home Premium
    Size : 12,222,587,449 bytes
    
    Index : 3
    Name : Windows 7 Professional
    Description : Windows 7 Professional
    Size : 12,122,886,417 bytes
    
    Index : 4
    Name : Windows 7 Ultimate
    Description : Windows 7 Ultimate
    Size : 12,285,492,779 bytes
    
    The operation completed successfully.
    PS C:\WINDOWS\system32> Dism /Mount-Image /ImageFile:F:\sources\install.wim /Index:2 /MountDir:E:\Mount
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1
    
    Mounting image
    [==========================100.0%==========================]
    The operation completed successfully.
    Update and Drivers
    Code:
    PS C:\WINDOWS\system32> dism /image:E:\Mount /add-package /packagepath:C:\MountDrivers\Windows6.1-KB3033929-x64.msu
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1
    
    Image Version: 6.1.7601.17514
    
    Processing 1 of 1 - Adding package C:\MountDrivers\Windows6.1-KB3033929-x64.msu
    [==========================100.0%==========================]
    The operation completed successfully.
    PS C:\WINDOWS\system32> dism /Image:E:\Mount /Add-Driver /Driver:C:\MountDrivers /Recurse
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1
    
    Image Version: 6.1.7601.17514
    
    Searching for driver packages to install...
    Found 4 driver package(s) to install.
    Installing 1 of 4 - C:\MountDrivers\Ryzen APU video driver\AMDLOG\amdlog.inf: The driver package was successfully installed.
    Installing 2 of 4 - C:\MountDrivers\Ryzen APU video driver\APU\C0353611.inf: Error - An error occurred. The driver package could not be installed.
    For more information, check for log files in the <windir>\inf folder of the target image.
    Installing 3 of 4 - C:\MountDrivers\Ryzen APU video driver\APU\C0353612.inf: Error - An error occurred. The driver package could not be installed.
    For more information, check for log files in the <windir>\inf folder of the target image.
    Installing 4 of 4 - C:\MountDrivers\Ryzen APU video driver\Audio\atihdw76.inf: The driver package was successfully installed.
    
    Error: 2
    
    The command completed with errors. For more information, refer to the log file.
    
    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Driver Install Logs

    Section end of "C0353611.inf" on "setupapi.offline.log" located at E:\Mount\Windows\inf
    Code:
         flq: CopyFile: 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\amdgfxinfo64.dll'
         flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\SET6ABB.tmp'
         flq: MoveFile: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\SET6ABB.tmp'
         flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\amdgfxinfo64.dll'
    !!!  flq: Error installing file (0x00000002)
    !!!  flq: Error 2: The system cannot find the file specified.
    !    flq:      SourceFile   - 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe'
    !    flq:      TargetFile   - 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\DSEManager.exe'
    !!!  sto: Failed to copy file 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe' to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00\B353216\DSEManager.exe'. Error = 0x00000002
    !!!  flq: SPFQNOTIFY_COPYERROR: returned SPFQOPERATION_ABORT.
    !!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
    !!!  flq: FileQueueCommit aborting!
    !!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
    !!!  sto: Failed to copy driver package to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353611.inf_amd64_neutral_8af21742ff68aa00'. Error = 0x00000002
    !!!  sto: Failed to import driver package into Driver Store. Error = 0x00000002
    <<<  Section end 2020/07/03 17:16:23.894
    <<<  [Exit status: FAILURE(0x00000002)]
    Section end of "C0353612.inf" on "setupapi.offline.log" located at E:\Mount\Windows\inf
    Code:
         flq: CopyFile: 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\amdgfxinfo64.dll'
         flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\SET9B64.tmp'
         flq: MoveFile: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\SET9B64.tmp'
         flq:       to: 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\amdgfxinfo64.dll'
    !!!  flq: Error installing file (0x00000002)
    !!!  flq: Error 2: The system cannot find the file specified.
    !    flq:      SourceFile   - 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe'
    !    flq:      TargetFile   - 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\DSEManager.exe'
    !!!  sto: Failed to copy file 'C:\MountDrivers\Ryzen APU video driver\APU\B353216\DSEManager.exe' to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da\B353216\DSEManager.exe'. Error = 0x00000002
    !!!  flq: SPFQNOTIFY_COPYERROR: returned SPFQOPERATION_ABORT.
    !!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
    !!!  flq: FileQueueCommit aborting!
    !!!  flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
    !!!  sto: Failed to copy driver package to 'E:\Mount\Windows\System32\DriverStore\FileRepository\c0353612.inf_amd64_neutral_f4d357613fb829da'. Error = 0x00000002
    !!!  sto: Failed to import driver package into Driver Store. Error = 0x00000002
    <<<  Section end 2020/07/03 17:16:37.470
    <<<  [Exit status: FAILURE(0x00000002)]]
    The full setupapi.offline.log is attached. Thank you again in advanced.
    Windows 7 freezes at Starting Windows screen Attached Files
      My Computer


  8. Posts : 16,129
    7 X64
       #8

    Canonkong suggests using dism++ to integrate updates and drivers.

    It might help if you followed any instructions and suggestions on that thread . Any questions, ask on that thread at win raid
      My Computers


  9. Posts : 7
    Windows 10 Home Single Language x64
    Thread Starter
       #9

    SIW2 said:
    Canonkong suggests using dism++ to integrate updates and drivers.

    It might help if you followed any instructions and suggestions on that thread . Any questions, ask on that thread at win raid
    Noted. Thank you!
      My Computer


  10. Posts : 7
    Windows 10 Home Single Language x64
    Thread Starter
       #10

    SIW2 said:
    Canonkong suggests using dism++ to integrate updates and drivers.

    It might help if you followed any instructions and suggestions on that thread . Any questions, ask on that thread at win raid
    I had no luck with every solution. I solved the DSEManager.exe issue, as well as the Windows 10 custom setup. However, Windows will still freeze at the Starting Windows screen. Even with the BIOS updated, I think it won't work. But thank you for the help you've given.
      My Computer


 

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