Win7 install: A required CD/DVD drive device driver is missing...


  1. Posts : 28
    Win7 Pro 64Bit
       #1

    Win7 install: A required CD/DVD drive device driver is missing...


    Hello All

    I'm trying to do a clean install of Win7 Pro 64-Bit, inc SP1, on a friends HP EliteBook 850 G3 via a bootable USB stick drive.

    The installation started, then I got the missing device driver error message above.

    I tried again with the OEM disc in an external USB optical drive and got the same message.

    The EliteBook 850 G3 only has USB 3 ports... which I think may be the issue.

    Does anyone know a way 'round this problem?

    Thanks!
    Paul
      My Computer


  2. Posts : 28
    Win7 Pro 64Bit
    Thread Starter
       #2

    Okay, problem solved; I used the Win7 USB 3 Creator Utility.

    When you follow the link go to the "Search Downloads" field and start typing in USB 3, it should be the 4th result.

    When you run the application follow the instructions carefully; it took about 20mins to add the USB 3 drivers to my bootable USB stick, and you'll know it's finished when you see "Update finished!" in the dialog box.
      My Computer


  3. Posts : 7,351
    Windows 7 HP 64
       #3

    In my case, I ended with a USB installation that has no SATA or RAID drives. Even if you load them during installation, you will end with windows installed without USB. The Dism method, described by Intel is better. I've created a tutorial to use it.
    Create a Windows 7 USB flash installation with new drives for new MB's
      My Computers


  4. Posts : 28
    Win7 Pro 64Bit
    Thread Starter
       #4

    Hi Megahertz

    Yeah, found that out this afternoon... Win7 installed without a problem, then I had no working USB 3 ports so I could install the rest of the drivers!

    I found the DISM GUI tool, but when I went to add the drivers to the install.wim image the tool said there were no drivers in the folder... I opened the folder and there they were.

    Anyway, I've been messing with this for too long and my brain is getting fogged, I'll come back to it tomorrow, but thanks for the reply!

    All the best
    Paul
      My Computer


  5. Posts : 7,351
    Windows 7 HP 64
       #5

    Paul,
    I think is very good. My Windows 7 USB flash installation is working without problems for installation and maintenance. Have a look: Create a Windows 7 USB flash installation with new drives for new MB's
    Megahertz07
      My Computers


  6. Posts : 13,576
    Windows 10 Pro x64
       #6

    asus`s EZ Installer

    why companies are making boards without usb 2.0 ports is absolutely absurd.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:23.
Find Us