Unable to repair my laptop using installation/repair disc (.iso)


  1. Posts : 7
    Windows 7 Home Premium 32bit
       #1

    Unable to repair my laptop using installation/repair disc (.iso)


    PC Specs
    Notebook Model = HP 2000 Notebook PC
    Product Number = B5R65UA#ABA
    System Board ID = 188B
    Born on Date = 10/28/2012
    Processor Type = AMD E1-1200 APU with Radeon(tm) HD Graphics
    Processor Speed = 1400 MHz
    Total Memory = 8 GB
    BIOS Version = F. 34
    BIOS Vendor = Insyde
    Factory Installed OS = Win7 (Home Premium x64)

    Hello, I was wondering if you guys could help me out with a system repair?
    I've tried everything on the repair disc but none of it seems to be working for me.
    It doesn't even detect my operating system when it asks me to choose a recovery tool.
    The OS just says "Unknown on (Unknown) Local Disk". When I try fixing it with Startup Repair it tells me that startup repair cannot repair this computer automatically.
    Code:
    Startup Repair diagnosis and repair log
    -------------------
    Number of repair attempts: 1
    
    Session details
    -------------------
    System Disk = \Device\Harddisk0
    Windows directory =
    AutoChk Run = 0
    Number of root causes = 1
    
    Test Performed:
    -------------------
    Name: Check for updates
    Result: Completed successfully. Error code = 0x0
    Time taken = 47ms
    
    Test Performed:
    -------------------
    Name: System disk test
    Result: Completed successfully. Error code = 0x0
    Time taken = 15ms
    
    Test Performed:
    -------------------
    Name: Disk failure diagnosis
    Result: Completed successfully. Error code = 0x0
    Time taken = 421ms
    
    Test Performed:
    -------------------
    Name: Disk metadata test
    Result: Completed successfully. Error code = 0x0
    Time taken = 94ms
    
    Root cause found:
    -------------------
    Boot sector for system disk partition is corrupt.
    
    Repair action: Boot sector repair
    Result: Failed. Error code = 0x490
    Time taken = 188652ms
    Now onto the System Restore option, when I select it this comes up.
    Code:
    To use System Restore, you must specify which Windows installation to restore.
    
    Restart this computer, select an operating, and then select System Restore.
    You see, I would do that...if only it would allow me to select my OS.

    Now onto the System Image Recovery option, due to me being an idiot and never backing up my OS (yeah, I'm really dumb) this option is invalid; sort-of. I tried making an image backup on my 32-bit Windows 7 Home Premium desktop but my laptop requires a 64-bit and my USB wasn't able to hold the .ISO so that was another failed attempt.

    Now onto the Windows Memory Diagnostic option, this was also a failed attempt...
    Code:
    Windows cannot check for memory problems
    
    An error is preventing Windows from checking for memory problems during startup. To run the Windows Memory Diagnostic manually, boot the computer from the Windows installation disc, and then select Windows Memory Diagnostic from the Windows Boot manager menu.
    ...if only it knew.

    I've scoured the internet for my issue and I've tried to fix the partitions with Gparted, boot flag, format, etc. I even found a similar thread on here by a user named "tranzlator" but I don't want to recover my files, I just want a fresh install. Though windows is being kinda tough and not recognizing my OS for me to do so. Someone please help, I've been on this for about 5 days and kinda gave up so I moved onto using my really, really old Windows desktop for the time being.
    Last edited by Junior27; 30 Jul 2016 at 14:48.
      My Computer


  2. Posts : 7,381
    Windows 7 HP 64
       #2

    As you are at Sevenforums I suppose you're talking about Win 7.
    Please give us more info about your hardware (Laptop) as brand, model, amount of memory etc.
    Is your windows disk from the laptop manufacture?
    Do you have a backup of all your data files?
    If you're trying to do a clean install, don't you have a BIOS factory recovery option (beware, it formats your HDD)?
      My Computers


  3. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Megahertz07 said:
    As you are at Sevenforums I suppose you're talking about Win 7.
    Please give us more info about your hardware (Laptop) as brand, model, amount of memory etc.
    Is your windows disk from the laptop manufacture?
    Do you have a backup of all your data files?
    If you're trying to do a clean install, don't you have a BIOS factory recovery option (beware, it formats your HDD)?
    Yes, it is a Windows 7 Home Premium x64 HP laptop.
    Laptop brand is HP, model not sure but it's a couple years old, it has 8gb of memory, around 350gb hard drive.
    That's all I could remember at the moment, unable to check.
    Windows disk is not from the laptop manufacturer, it is a bootable USB with the disc .iso files. I'm not looking to backup all my data files, just looking to do a clean install. I believe I did have the BIOS factory recovery option but when I was doing something Linux related I disabled the system restore option (guide I followed).
      My Computer


  4. Posts : 7,126
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    From your last statement, re Linux, then you have installed the grub loader.
    Which is more than likely skewing the repair.
    Can you actually get into windows -- if so can you post a copy of disk management.
    EDIT.
    if your going for a clean install
    CHANGE your BIOS loading option
    USB to primary

    Roy
      My Computer


  5. Posts : 7,381
    Windows 7 HP 64
       #5

    The guide you mentioned is for restoring Windows to a previous point.
    That isn't what I meant. To do a factory recover you launch it from BIOS. Beware as it will format your drive.
    Look at your BIOS options for it.
      My Computers


  6. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    torchwood said:
    From your last statement, re Linux, then you have installed the grub loader.
    Which is more than likely skewing the repair.
    Can you actually get into windows -- if so can you post a copy of disk management.
    EDIT.
    if your going for a clean install
    CHANGE your BIOS loading option
    USB to primary

    Roy
    I have Linux on an external USB, originally I meant to install it side-by-side with my Windows but I messed something up (most likely the bootloader) and I decided to go the USB route.

    I am unable to get into Windows due to it not detecting my OS, or do you mean my files? I can run a disk management .ISO if linked and I can show you that.

    Also yes I am going for a clean install, my Boot Order is "USB CD/DVD ROM Drive, USB Diskette on Key/USB Hard Disk, OS boot Manager, Internal CD/DVD ROM Drive, Network Adapter". It runs the USB but when I try to do a clean install it won't let me, it doesn't detect my OS.

    Unless I'm doing something totally wrong in which, I'm not supposed to be doing?

    Megahertz07 said:
    The guide you mentioned is for restoring Windows to a previous point.
    That isn't what I meant. To do a factory recover you launch it from BIOS. Beware as it will format your drive.
    Look at your BIOS options for it.
    I've scoured my BIOS for a "factory recover" and I don't see anything factory related besides my "Load HP Factory Default keys" in System Configuration.

    If this helps my cause, my BIOS is "InsydeH20 Setup Utility Rev. 3.7".
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Quick Update:
    I managed to fix it somehow, I was googling and found a guide that worked for me!
    (Solved) - No drives were found « How-To Geek Forums

    I did the diskpart and cleaned up my disk 0, went to reboot and it was being read.
    I'm installing a clean copy of Windows right now and will post results (hopefully it works).
      My Computer


  8. Posts : 7,381
    Windows 7 HP 64
       #8
      My Computers


 

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