Windows 7 installer stuck at "Setup is starting"

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  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    Windows 7 installer stuck at "Setup is starting"


    Hello. I have a problem with my friend's laptop: an Acer E5-572G-58U0. I want to install Windows 7 Ultimate x64 from a USB stick. I choose the language, time and currecy and the keyboard language. I press "next" then "Instal now" and ... here is my problem. It stucks at "Setup is starting". I waited all the night but in the morning it was the same.

    I know probabily there was many other threads but i didn't find anything useful there.
      My Computer


  2. Posts : 7,351
    Windows 7 HP 64
       #2

    Witch OS came on the Laptop? Win 8?
    On BIOS, did you enabled CSM (Compatible System Mode)?
      My Computers


  3. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #3

    1. The laptop came with Linux (my friend is not sure, he bought it 6 months ago)
    2. If do u mean boot mode its legacy
      My Computer


  4. Posts : 7,351
    Windows 7 HP 64
       #4

    It's very difficult to guide you as Acer doesn't have any manual related to BIOS settings and as I don't have your laptop to look at, it's impossible to say where to look.

    On BIOS look for Windows 8 / 10 and select Other
    Enable CSM (Compatible System Mode)
      My Computers


  5. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Can i upload some photos from the BIOS ?
      My Computer


  6. Posts : 7,351
    Windows 7 HP 64
       #6

    Yes you can. Take the photos from BIOS pages and then upload them by selecting Manage Attachments (below where you reply to post)
      My Computers


  7. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Windows 7 installer stuck at "Setup is starting"-14256529_1062721140514996_886955986_n.jpg

    Windows 7 installer stuck at "Setup is starting"-14269422_1062721077181669_800564063_n.jpg

    Windows 7 installer stuck at "Setup is starting"-14281445_1062721223848321_52632844_n.jpg
      My Computer


  8. Posts : 7,351
    Windows 7 HP 64
       #8

    Good. On Boot tab, first option (Boot Mode) select UEFI.
    - Boot your Win 7 installation on UEFI mode (important) , go to install, custom, advanced, delete all partitions, create a new one (Win will create 3 partitions) and proceed.
      My Computers


  9. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #9

    i tried this before but the laptop finds no bootable device
      My Computer


  10. Posts : 7,351
    Windows 7 HP 64
       #10

    Did you change the boot order ?
    1- USB HDD
    2 - HDD0
      My Computers


 
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