Computer won't boot now after installing windows 10

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  1. Posts : 19
    Windows10 home 64 bit
       #1

    Computer won't boot now after installing windows 10


    Hi. I have a couple of issues actually and I was wondering if you guys could help me.

    Specs:
    i7 6700k
    Msi z170a gaming pro
    SSD (I think it's samsung)
    2Tb HDD (Toshibia)
    Monitor is the 144 asus vg248qe (i think it's called that)

    1. The most important: When I got my computer prebuilt it worked. After 7 months I decided to play with bios to see somehow if I could add more features and just learn more and the bios. I restored it to default (horrible mistake) and it told me it would change a load of settings. It still worked but I noticed that my boot order had tons of more devices which were duplicates like I had USB Cd and CD-ROM andthe worst change was my bios resolution was at 1024x768. It looks pixelated compared to the 1920x1080 i had before. So I was curious if there's any fix to reload cyberpowerpc bio settings and get my resolution back?

    2. I tried to fresh install windows as I thought i got a virus and made usb first boot, then in the usb windows installer I formatted both of my drives. I installed and it worked fine until i noticed my ssd was disk 1 andnot disk 0. I tried to redo the same operation of reinstalling but before I installed I noticed it still said disk 0 was my hdd and not my ssd which is c drive. I got my cd i got with the computer and i still saw disk 0 as hdd so I installed it on disk 1 c drive. After installing it and changing boot order it gave me a error saying volume and a bunch of numbers. Now it's stuck in a loop of installing windows and giving the error. Bios won't recognize my ssd in the boot order but it does in the sata.

    I seriously don't know what do and if you need more clarification please don't hesitate to ask.
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    You might need to do a photo op of all your Boot/ secure boot and csm bios settings and upload them here

    We are talking about win-10 correct ?
    If so you might also consider asking here too
    Windows 10 Forums
      My Computer


  3. Posts : 7,351
    Windows 7 HP 64
       #3

    I think that every change you did are making it worst to recover.
    You have to give us more information of your computer. Is it a Cyberpower PC or is it a one you build?
    If a Cyberpower, what is the model ID? If one you build, what is the motherboard ID?
    As you changed the BIOS settings to default it can be that the settings needed to make your system work properly has changed, so the fist thing you have to do is to set BIOS properly.
    Modern MB has an option to save and load BIOS settings as a profile file. If you get this profile file you can load it to have your BIOS as it was before. You can ask Cyperpower to send you this file or go to retail store and on an exactly same computer generate a profile file on a USB flash disk.
    Z170 MB has a M.2 PCIe slot that you can attach a M.2 SSD drive. It isn't a SATA drive and maybe is why your SSD isn't shown as disk 0.
    What kind of Windows installation disk you have? Is it a retail copy or a factory recover disk?
    Can you open the side cover of your computer or it has a seal that voids the warranty if it's broken?

    As I can figured out, you aren't very familiar to computer settings. And it can be very difficult to you to have your computer working as it was. As it's a new computer, my suggestion is to send it to a Cyberpower authorized repair.
    Last edited by Megahertz07; 15 Sep 2016 at 13:46.
      My Computers


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    Yep I would optimize defaults again and take some pictures then

    Likely if it came with a ssd and hdd installed they may have had a Raid going on so indeed I would consult with the seller/ builder for advice they would know "if they remember" how they configured the bios to get win-7 on the machine and how they traditionally configure a ssd and hdd before installing windows.
      My Computer


  5. Posts : 19
    Windows10 home 64 bit
    Thread Starter
       #5

    Very sorry for the late reply.
    Yes it's windows 10 I honestly didn't realize you guys have anothet site for 10.

    It's prebuilt And no longer sold (bought in January) I'll try to fund a link once I'm home.

    The disk is a factory reset came with computer

    I know this isn't enough info I'll take pictures tonight

    Also I posted on here if you want even more info: Desktop not working after trying to reinstall windows fresh by usb [Solved] - windows 10 - Windows 10

    EDIT: HERE IS THE link for the computer

    CyberPowerPC Gamer Supreme Desktop - Intel Core i7 - 16GB Memory - 2TB Hard Drive + 128GB Solid State Drive Black SLC8040B - Best Buy
    Last edited by DeTaiLz; 15 Sep 2016 at 14:41.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    Was a good suggestion on tom's hardware I would add that you should try to recover your personal files first
    Lucid Puppy way to recover files from a non-bootable computer

    10 tends to do interesting things to additional disks with it's fast start features is why recovery would be best to try first.
      My Computer


  7. Posts : 19
    Windows10 home 64 bit
    Thread Starter
       #7

    I don't need to recover anything, I wish to get it fixed.
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Hi,
    Remove all devices and the hdd and install windows on the only disk listing which should be the ssd.
    Default bios should be good for a clean install
    Windows 10 - Clean Install - Windows 10 Forums
      My Computer


  9. Posts : 19
    Windows10 home 64 bit
    Thread Starter
       #9

    Ah okay and for the bios resolution I would just ask the manufacturer for help on that?
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    Hi,
    Don't worry about the bios resolution bit for now you can change that later once you get back up and running again
    take some screen shots later too of the bios settings...
      My Computer


 
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