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#1
Computer won't boot properly after reverting from Windows 10
Hello. The problem is with my parents' computer. Their computer was upgraded some time ago from XP to Windows 7 (it can still boot into XP if needs be). They recently agreed to me upgrading it to Windows 10, but didn't like it, and wanted me to return it to Windows 7. This was within the 30-day period, so that option was taken. However, the reversion to Windows 7 failed. Part way through the boot process, it will fail by simply starting the reboot over again.
It CAN boot into safe mode, including with networks. And I've used msconfig to turn on and off about every option I can find, but I can't find out what is stopping it booting properly.
I've tried the option for it to repair itself, but to no avail (it can't find anything wrong). They couldn't find (probably never had) their Windows 7 installation disk, but I've downloaded the iso from Microsoft, burnt it to a DVD, and tried using that to repair it, but still no good (just to be clear, I haven't tried a fresh installation). I have managed to get their printer working in safe mode.
In order to retain their settings, I really don't want to have to do a fresh installation. I'd rather find out what's wrong and fix it.
How can I find out what's causing the problem so that I can fix it?