where can I find SURT tool to kick w7 updates


  1. g2c
    Posts : 17
    win 7 ultimate 64 bits
       New #1

    where can I find SURT tool to kick w7 updates


    I understand that this SURT is supposed to resolve the eternal "searching for updates" so I would be extremely please if someone could tell me where this marvel can be found
    Thanks a lot for your time
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  3. pbcopter
    Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       New #2

    I don't know about SURT but the following will resolve the Windows update problem.

    Follow these instructions exactly.
    First, set Windows Updates to never check for Updates.
    Next reboot your computer, then install KB3020369, if not installed.
    Then install KB3172605.

    Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

    https://support.microsoft.com/en-us/kb/3020369

    https://support.microsoft.com/en-us/kb/3172605
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  4. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #3

    I just had a update issue, solved with a big help from my friends.
    As PB mentioned, install:
    KB3020369 is first
    KB3125574 is second
    KB3172605 is last.
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  6. g2c
    Posts : 17
    win 7 ultimate 64 bits
    Thread Starter
       New #4

    @pbcpoter: It did help but bow it is stuck at "preparing to install ..."
    @Megahetz07: Do you know where is the KB3125574? and now I already installed 69 and 05
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  7. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #5

    KB3125574: open the link with IE
    Microsoft Update Catalog
    Go to Services - Windows Update - Disable.
    - Reboot
    Install KB3125574
    Go to Services - Windows Update - Enable.
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  8. g2c
    Posts : 17
    win 7 ultimate 64 bits
    Thread Starter
       New #6

    Thanks Megahertz07. Yes, I understood that microsoft is boycotting chrome and when I launched ie8 which came with my w7 in order to access the "catalog", it said I should update to ie11. I downloaded ie11 (with chrome) and installed it and guess what? windows started to install 155 updates (now installing #95)... so I am wondering if the solution to the broken update is not simply to update ie :)

    Ill come back to report if this update is 100% working now (as much as 100% is possible with IT)
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  10. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #7

    It was the KB3172605 that fixed the Windows Update.
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  11. g2c
    Posts : 17
    win 7 ultimate 64 bits
    Thread Starter
       New #8

    No luck, am getting "Failure to configure... Reverting"
    Ill retry with 574
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  12. g2c
    Posts : 17
    win 7 ultimate 64 bits
    Thread Starter
       New #9

    opened with ie11 Microsoft update catalog, it says
    "this web site want to install Microsoft update catalog"
    -> Install
    ->"add on from this web site failed to run"

    Any idea?

    Thanks for your time
    Last edited by g2c; 16 Oct 2016 at 11:35.
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  13. g2c
    Posts : 17
    win 7 ultimate 64 bits
    Thread Starter
       New #10

    Ran ie again but as admin. This time I could download KB3125574. There are 3 versions
    1) x86 win 7
    2) amd64 server 2008 r2
    3) amd44 win 7

    since i have win7 64, I tried to install amd44 win 7 though my processor is Intel(!) I got the red cross message Installer encountered an error 0280070422 the service cannot be started either because it is disabled bla bla ... so I set the update service to auto and relaunched.

    Now many updates have been installed and more are waitng that I restart the machine.

    A big thanks to you pbcopter and to Megahertz07.
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