Windows 7 restarts on windows logo during install


  1. www111
    Posts : 32
    windows 7 x64
       New #1

    Windows 7 restarts on windows logo during install


    Dear All,

    I have a problem installing windows 7 on my laptop.

    So here is the problem : I put an boot-able usb with windows 7 into usb port and start the installation. The windows is copying files and then comes the windows logo and then the PC restarts and goes into infinite loop.

    What I have done:

    >I filled my western digital HD with zeroes and run the full test and there were no errors on the HDD.
    >I run the Memtest v5 and there were also no errors.
    >Currently I'm ruining the Memtest86 v4.3.7 ( at the time there are no errors)

    Did somebody had a similar error with windows installation?

    The Laptop model is Acer Apire 6920G.

    How can I debug what is causing the error?

    Best Regards.
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    I don't know exactly what problem you are having.
    I do know that when I do a clean install I use this tutorial by Brink to guide me.

    Clean Install Windows 7

    Jack
      My Computer
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  4. www111
    Posts : 32
    windows 7 x64
    Thread Starter
       New #3

    Dear Jack,

    I try to explain.
    You send me the link to the tutorial.
    So first i see the image 2 " Press any key to boot from Cd or DVD..."
    Here i press "any" key and then the windows is loading files.
    After the load is complete then appears the windows 7 logo and the PC reboots.
    I don't get to the picture 3 of the tutorial that you send to me.

    Best Regards.
      My Computer
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  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    Are you booted into Windows 7 and then trying to do a Clean Install?

    You can not do a Clean Install if your computer is booted into another operating system.

    Where did you get your Windows 7 ISO from?

    I have used that tutorial several times and it has always worked.
    Can you use a DVD to do your install.

    Jack
      My Computer
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  7. www111
    Posts : 32
    windows 7 x64
    Thread Starter
       New #5

    Dear Jack,

    the HDD is empty so there is no OS on my laptop. I'm not booted nor i can enter safe mode or anything.
    I'm doing windows install on empty HDD.

    I use the boot-able USB created with rufus , and i tried the USB on different machine and it works.

    What is the difference if i use USB or DVD as boot media?

    Best Regards.
      My Computer
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  8. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #6

    Make sure you only have the drive you want to install Windows 7 on is connected.
    DVD seems to make the install easier for some.

    Where did you get your Windows 7 ISO and do you have a proper COA key?
      My Computer
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  10. www111
    Posts : 32
    windows 7 x64
    Thread Starter
       New #7

    Dear Jack,

    I only have one HDD on my system.

    If the USB is working on other machine then the USB is boot-able.
    The ISO is okay because i can install it on other machine.

    Best Regards.
      My Computer
    Quote Quote

  11. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #8

    Boot from the USB flash disk.
    Go to install - advanced - delete ALL partitions - create new
    Win 7 will create 2 partitions:
    120M- RAW -MSR
    a big NTFS.
    Choose to Install on the big NTFS partition an proceed.
      My Computers
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  12. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #9

    He says he can`t get that far because the machine reboots for some reason.
      My Computer
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  13. www111
    Posts : 32
    windows 7 x64
    Thread Starter
       New #10

    Thnak you AddRAM.

    Her is the Memory test screenshot, so I think I can say the RAM is ok: attachment

    Is it possible that the GPU does the problem? Is there a software like Memtest for graphic card?
    When does actually graphic card com in play in windows 7 boot?

    Best Regrds.
    Attached Thumbnails Attached Thumbnails Windows 7 restarts on windows logo during install-wp_20161214_15_58_00_pro.jpg  
      My Computer
    Quote Quote

 

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