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Windows 7: Windows 7 restarts on windows logo during install

13 Dec 2016   #1
www111

windows 7 x64
 
 
Windows 7 restarts on windows logo during install

Dear All,

I have a problem installing windows 7 on my laptop.

So here is the problem : I put an boot-able usb with windows 7 into usb port and start the installation. The windows is copying files and then comes the windows logo and then the PC restarts and goes into infinite loop.

What I have done:

>I filled my western digital HD with zeroes and run the full test and there were no errors on the HDD.
>I run the Memtest v5 and there were also no errors.
>Currently I'm ruining the Memtest86 v4.3.7 ( at the time there are no errors)

Did somebody had a similar error with windows installation?

The Laptop model is Acer Apire 6920G.

How can I debug what is causing the error?

Best Regards.


My System SpecsSystem Spec
.
13 Dec 2016   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I don't know exactly what problem you are having.
I do know that when I do a clean install I use this tutorial by Brink to guide me.

Clean Install Windows 7

Jack
My System SpecsSystem Spec
13 Dec 2016   #3
www111

windows 7 x64
 
 

Dear Jack,

I try to explain.
You send me the link to the tutorial.
So first i see the image 2 " Press any key to boot from Cd or DVD..."
Here i press "any" key and then the windows is loading files.
After the load is complete then appears the windows 7 logo and the PC reboots.
I don't get to the picture 3 of the tutorial that you send to me.

Best Regards.
My System SpecsSystem Spec
.

13 Dec 2016   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Are you booted into Windows 7 and then trying to do a Clean Install?

You can not do a Clean Install if your computer is booted into another operating system.

Where did you get your Windows 7 ISO from?

I have used that tutorial several times and it has always worked.
Can you use a DVD to do your install.

Jack
My System SpecsSystem Spec
13 Dec 2016   #5
www111

windows 7 x64
 
 

Dear Jack,

the HDD is empty so there is no OS on my laptop. I'm not booted nor i can enter safe mode or anything.
I'm doing windows install on empty HDD.

I use the boot-able USB created with rufus , and i tried the USB on different machine and it works.

What is the difference if i use USB or DVD as boot media?

Best Regards.
My System SpecsSystem Spec
13 Dec 2016   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Make sure you only have the drive you want to install Windows 7 on is connected.
DVD seems to make the install easier for some.

Where did you get your Windows 7 ISO and do you have a proper COA key?
My System SpecsSystem Spec
13 Dec 2016   #7
www111

windows 7 x64
 
 

Dear Jack,

I only have one HDD on my system.

If the USB is working on other machine then the USB is boot-able.
The ISO is okay because i can install it on other machine.

Best Regards.
My System SpecsSystem Spec
13 Dec 2016   #8
Megahertz07

Windows 7 HP 64
 
 

Boot from the USB flash disk.
Go to install - advanced - delete ALL partitions - create new
Win 7 will create 2 partitions:
120M- RAW -MSR
a big NTFS.
Choose to Install on the big NTFS partition an proceed.
My System SpecsSystem Spec
14 Dec 2016   #9
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

He says he can`t get that far because the machine reboots for some reason.
My System SpecsSystem Spec
14 Dec 2016   #10
www111

windows 7 x64
 
 

Thnak you AddRAM.

Her is the Memory test screenshot, so I think I can say the RAM is ok: attachment

Is it possible that the GPU does the problem? Is there a software like Memtest for graphic card?
When does actually graphic card com in play in windows 7 boot?

Best Regrds.


Attached Thumbnails
Windows 7 restarts on windows logo during install-wp_20161214_15_58_00_pro.jpg  
My System SpecsSystem Spec
Reply

 Windows 7 restarts on windows logo during install




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