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Windows 7: DVD & drive seem OK, but install hangs

13 Dec 2016   #1

Windows 7 Professional x64
DVD & drive seem OK, but install hangs

I tried to install Windows 7 Professional on a desktop computer that I salvaged, using a retail Win Pro DVD and a license key supplied by the computer's manufacturer.

The machine hung at the screen that prompted me to select the language and keyboard configuration. I tried it twice and got the same result both times.

I replaced the DVD drive with one that I had already checked out on another computer, and got the same result.

I ran a disk analysis program (VSO Inspector) on the DVD using another computer. It found no errors.

I installed Ubuntu on the machine where the failure occurred, using its original DVD drive and a DVD that I burned on another computer. Again, no errors.

So, if I think inside the box, I have two DVD drives that are slightly out of spec in similar ways, and a DVD that's slightly out of spec, so that the DVD fails at the same point in both drives, although none of the three components fails by itself. That pushes the bounds of plausibility -- particularly since the DVD passed Microsoft's QA when it was made, and I have used it for years on several machines, and it never gave me trouble before.

I think the problem is likely to be something else -- but I don't know what. Does anyone have ideas?

My System SpecsSystem Spec
14 Dec 2016   #2

Windows 7 HP 64

A retail disk wont work with a OEM license.
Download a MS down loader tool from Microsoft Windows and Office ISO Download Tool.
Download the tool, run it, and under Win 7, choose Win 7 Pro OEM.
Burn a DVD or install it on a USB Flash disk with Rufus - Create bootable USB drives the easy way
Do a Clean install Clean Install Windows 7
Use the COA key to activate.
For the updates MS releases SP2 for Windows 7
My System SpecsSystem Spec
16 Dec 2016   #3

Windows 7 x64


Maybe you could create a MS-DOS bootable to run.

MS-DOS Bootable Flash Drive - Create

One of my laptop is unable to use Windows, but able to run MS-DOS mode.

Just to check if there is any major issue with the hardware, as this is most probably the cause.
My System SpecsSystem Spec


 DVD & drive seem OK, but install hangs

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