New
#1
Receiving error trying to download Win 7 disk from Microsoft.
Hi,
I received a computer from my company that we will no longer be using. I am responsible for clearing it out and re installing windows. I do not have the disk but I get this message when I go to download it from Microsoft I get this The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options."
What does this mean?