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Windows 7: Receiving error trying to download Win 7 disk from Microsoft.

04 Jan 2017   #1
f4ntasy774

Windows 7
 
 
Receiving error trying to download Win 7 disk from Microsoft.

Hi,

I received a computer from my company that we will no longer be using. I am responsible for clearing it out and re installing windows. I do not have the disk but I get this message when I go to download it from Microsoft I get this The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options."

What does this mean?


My System SpecsSystem Spec
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04 Jan 2017   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You are trying to use an OEM key to download an Iso file from Microsoft, that won`t work.

And it`s telling you to contact the OEM manufacturer to obtain install media.

What version of windows do you want ? What bit version ? 32 or 64 ? and what language ?

I will post the Microsoft link and all you`ll have to do is click on the link for the download to start.

The sooner you reply the sooner I can post the link.
My System SpecsSystem Spec
04 Jan 2017   #3
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

You may want to look for an iso download from HP, Dell. That should activate automatically on your machine.

You didn't say what kind of key you have. Is it from a sticker on the machine?

If so, you may also be able to d/l a regular MS iso, use the key, and ( if necessary ) call MS free phone no. to activate.
My System SpecsSystem Spec
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04 Jan 2017   #4
f4ntasy774

Windows 7
 
 

I am getting the key from the MS sticker on the computer. I do not know what version of windows it is 32 or 24.... is there a way of telling?
My System SpecsSystem Spec
04 Jan 2017   #5
Megahertz07

Windows 7 HP 64
 
 

To see what win 7 version you have, on Explorer, right click on Computer - properties

Download the downloader tool https://www.heidoc.net/php/Windows%2...Downloader.exe
Choose win 7 - OEM
My System SpecsSystem Spec
04 Jan 2017   #6
f4ntasy774

Windows 7
 
 

Computer has a windows log in screen I can not get past it to find out what version I have.

I just need to find that out and where I can download the IOS to wipe the computer and start over.
My System SpecsSystem Spec
04 Jan 2017   #7
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

It`s written right on the sticker. Home Premium, Professional etc

We will go with 64 bit.

What`s taking so long ?


Attached Images
Receiving error trying to download Win 7 disk from Microsoft.-coa-certificate-authenticity.gif 
My System SpecsSystem Spec
04 Jan 2017   #8
f4ntasy774

Windows 7
 
 

It says window pro OA I do not see 32 or 64 anywhere

I have a family and life so this isn't on me 24/7 they are a bit more important
My System SpecsSystem Spec
04 Jan 2017   #9
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Oh, OK then.
My System SpecsSystem Spec
05 Jan 2017   #10
f4ntasy774

Windows 7
 
 

So your not going to help me now?
My System SpecsSystem Spec
Reply

 Receiving error trying to download Win 7 disk from Microsoft.




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