MSI motherboard won't read anything, no usb no DVD drive

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  1. Ozworkyn
    Posts : 8
    Windows 7 Ultimate x64
       New #1

    MSI motherboard won't read anything, no usb no DVD drive


    Hey first time poster here. So, after some trying to access msi's website with my phone which isn't the greatest I thought I'd search for another site to ask this on. I recently built a brand new computer because my old motherboard said dram problem and blinked red, wouldn't boot/turn-over. Not the main reason for buying a new system but it was satisfying. Above all else I bought an MSI Z170 A mobo and a shiny new 2TB drive to install everything on.

    Long story short I poured over bios options to finally discern that my usb and DVD/cd drive (just 1 drive here, does everything) doesn't read. No keyboard, using a PS/2, mouse works though. Can't read any discs except cds that I've burned with data on them, no msi motherboard drivers etc. What is happening?
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  3. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #2

    Shame you didn`t buy a ssd instead, you could have bought another storage drive later, as you already have a 500 GB and a 1 TB.


    Either your install dvd is bad or your dvd drive is bad.

    I would download a fresh iso file to create a new install dvd.

    Make sure your keyboard is plugged into a black usb 2.0 port.

    I had no issues at all installing W7 on my Asus Z170 using a dvd.

    You can use this link to download a fresh Windows 7 Ultimate SP1 x64 Iso file, and no way should you be using 32 bit, you have 16 GB of memory.

    Microsoft Windows and Office ISO Download Tool
    Last edited by AddRAM; 09 Feb 2017 at 03:04.
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  4. Ozworkyn
    Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    I'm thinking make it a bootable CD since my usb doesn't work either? I'm unsure of how to use that....I mean I know there's tools out there to make bootable discs.

    Also you think it's my drives themselves? I'll see if I can get my hands on a new one this one is back from my 2011 build
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  6. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #4

    Please, it`s not a CD, it`s a DVD, Windows 7 does not fit on a CD :)
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  7. Ozworkyn
    Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Oops, yeah lol. Thank you. Also, friend suggested tonight that it's maybe a bad mobo and there's no reason it wouldn't read usb 2.0 thumb drives....hoping to not have to blow cash tomorrow on something that might not need replacing....
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  8. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #6

    Yes, as long as you have a good Iso file you can create an install usb stick with Rufus. Plug it into a black usb 2.0 port.

    You don`t have to change the boot order in the Bios either, just use the one time boot menu to choose from the usb stick 1 time.

    Rufus - Create bootable USB drives the easy way

    And as I said, install 64 bit, not 32 bit.
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  10. Ozworkyn
    Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    I'm deciding to RMA the motherboard, usb 2.0 not working, plus buying a new CD/DVD drive so pc will finally read the mobo drivers discs. I guess this is solved. Thanks for everyone's help
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  11. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #8

    I's NOT the motherboard.
    New skylake and kabylake MoBos comes with chipsets that has only USB 3.
    Win 7 doesn't have USB 3 drives. Create a Windows 7 USB flash installation with new drives for new MB's
    MSI, Asus, Gigabyte and others have an application to install USB 3 drives to the Win 7 installation disk.
    Go to MSI site and download the application (it's probably also on the CD that came with the MB)
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  12. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #9

    That`s not true, his board has 2 usb 2.0 ports.

    His keyboard should work all the way through the install, but of course he needs a fully functioning dvd drive, that goes without saying.

    MSI calls the software Smart Tool, with that you can create a usb installer with integrated usb 3.0 drivers, if you have an install dvd or iso file.

    Support For Z170-A PRO | MSI USA | Motherboard - The world leader in motherboard design 64

    Z170-A PRO | MSI USA | Motherboard - The world leader in motherboard design

    This is a Z170-A Pro, not exactly sure what he has.
    Attached Thumbnails Attached Thumbnails MSI motherboard won't read anything, no usb no DVD drive-capture.jpg  
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  13. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #10

    Brian, on my Z170 MB, the USB 2 uses the USB 3 drivers as I tried to install Win 7 using the back USB 2 and they didn't work.
    Once the USB 3 drivers were added to the Win 7 installation disk, they did work.
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