New
#11
I wanted Windows 8.1 in the machine. The reason I mentioned 7, 8.1, and 10 was to troubleshoot it. After digging around for the correct settings, all of which I had tried in both CMS and UEFI modes, I wasn't the only person to have the same issue with that particular modem of laptop. After calling Asus Support and quickly verifying the settings once again both ways and trying the install on the phone with a rep. I was put on a brief hold and issued a reference number for the case because I declined to RMA a brand new laptop (I actually bought 3) and decided to return them for something else.
Although I am not 100% sure what the issue is, Asus specifically referenced a defective hard drive. Outside of the BIOS and booting into the preinstalled Windows 10 on it. There is no other way to access the hard drive. Even under the diskpart, list disk command, the drive does not show up at all. Regardless of which RST drivers I used during the Windows installation, Intel and Asus, the drive would never show up to install to. I was tempted to pull the drive out and see if it showed up on my desktop for a Windows install but that seems a bit ridiculous to do considering Asus wanted me to ship the whole laptop back to them in California, hence why I decided to take the 3 of them and return them. No, I haven't bothered to open the other two because this particular model seems to suffer from quite a few issues, including thermal throttling, along with the issue I experienced, as well as many others.
To address the people who champion 10. I personally don't like it and think Windows 8, not 8.1, was Microsoft's best implementation of Windows to date. Before someone says it. No, I have never used a touch screen with my PC and don't plan on it either.