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Windows 7: Cannot Delete Original User Account in Refurbished Win 7 Laptop

09 Mar 2017   #11
CAG43

Windows 7 Professional 64-bit SP1
 
 

In response to Roland S>J>
I did make CAG an administrator account which is why this whole thing baffles me.
If I was able to make it myself the owner/administrator, why would the original owner not "delete" after I followed all the instructions in the manual.
I followed the entire script on how to delete a user account from the help manual to the very end where it came to "special permissions" and the box could not be accessed.

CAG43


My System SpecsSystem Spec
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09 Mar 2017   #12
RolandJS

Windows 7 Professional 64-bit
 
 

You might end up simply deactivating HP. Let a week or two go by, making sure the deactivation does not affect any installed programs whether Windows or 3rd party. I have never deleted an original owner admin-level acct, so I'm learning alongside you.
My System SpecsSystem Spec
09 Mar 2017   #13
CAG43

Windows 7 Professional 64-bit SP1
 
 

In response to Megahertz07,
when I went to control panel, all control panel users did not pop up so I went on to user accounts, clicked on my account, (CAG) and manage another account.
Guess what? hp was not there! BUT, it still appears when I go into users and all my files still go into hp.

In response to Roland JS,
I have never activated the built in administrator account to gain the previous owners account.
Where can I find out how to do this?
I am willing top try everything!

CAG43
My System SpecsSystem Spec
.

09 Mar 2017   #14
RolandJS

Windows 7 Professional 64-bit
 
 

https://support.microsoft.com/en-us/...-windows-vista
I know it says Vista, however, the steps are pretty much the same. If I find W7 specific, I will amend this post.
Try this one first:
Enable the (Hidden) Administrator Account on Windows 7, 8, or 10
My System SpecsSystem Spec
09 Mar 2017   #15
CAG43

Windows 7 Professional 64-bit SP1
 
 
Cannot Delete Original User Account

In reply to RolandJS, thank you for those two websites.
I will try them and see which one works.
Keeping my fingers crossed.
Thank you so much.
CAG43
My System SpecsSystem Spec
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 Cannot Delete Original User Account in Refurbished Win 7 Laptop




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