Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Vaio VPCEH system recovery & system repair discs not working

28 Mar 2017   #1

win 7 ultimate x64 (vaio came w home premium)
Vaio VPCEH system recovery & system repair discs not working

When I first got this Vaio I made the recovery & repair discs... unfortunately I made them on DVD-RW and apparently they are not compatible (don't work) I also did a system image on my external hard drive... and again does not work. I no longer have the recovery partition available so ya there's that issue & if none of this is enough... I have unsuccessfully attempted to obtain the oem software for the last 4yrs, cannot get it through Best Buy they sent me to Sony who referred me back to Best Buy I went online & attempted to find and download everything that comes preloaded in this Vaio, within a year & half my Vaio completely crashed and had to have the os reinstalled.. and one by one everything else installed. Now, I attempted to download the ISO off Microsoft and entered my product key only to have the oops that was purchased preinstalled & you need to contact Sony game.. Still cannot obtain the factory media and my vaio is about to die yet again. I'm wondering if the reason my recovery discs don't work is the dvd-rw or if its because the files are missing ?? Is there anyway to borrow someone's factory recovery media? Does anyone know how to maybe find or recover the recovery partition? Help?????

My System SpecsSystem Spec
28 Mar 2017   #2

Microsoft Community Contributor Award Recipient


Quote   Quote: Originally Posted by socaligirl333 View Post
... I went online & attempted to find and download everything that comes preloaded in this Vaio, within a year & half my Vaio completely crashed and had to have the os reinstalled
Depending on how the operating system was reinstalled it's possible that the hard drive was formatted and the factory recovery partition was erased. Or perhaps it no longer has a drive letter assigned to it. It would help to see your current disk management.

Disk Management - Post a Screen Capture Image - Windows 7 Help Forums

I did a Google search for "Sony Vaio VPCEH Recovery Disks". I found a company offering full factory restore solutions. Since this company sells the factory restore disks I can't post a link to it because the Forum doesn't allow advertising.

It would also help to know how you did the system image. Did you use the built-in Windows imaging tool or did you use a 3rd party software like Macrium Reflect? Hopefully others will join in with some additional suggestions.
My System SpecsSystem Spec
12 Apr 2017   #3

W7 HP 64 bit

Have you changed the hard drive? Some sony Vaio's won't accept recovery disks unless the new hard drive is

a) Exactly the same size as the old one (eg 320GB)
b) They won't work on Advanced Format drives so the drive needs to be sata I or sata II

I had a very similar problem a year or so ago when my drive failed. I could do a clean install, but then the laptop overheated massively. In the end I bought a Sata II drive the same size as the old one and the recovery disks worked And no overheating.

Sony's have some firmware that is a pain.
My System SpecsSystem Spec

12 Apr 2017   #4

W7 HP 64 bit

One more thought. Your System Image. A couple of easy mistakes to make trying to install from it. The System Image needs to be names WindowsImageBackup. If you've called it anything else then rename it to WindowsImageBackup. Also (I've done this!) you need to install the Windows repair disc as well as the external hard drive. The Windows repair disk will ask if you want to reimage from a system image and it will look for one when you select that. If it isn't called WindowsImageBackup it won't find it.

I once couldn't understand why my Image wouldn't install and it's because I had just plugged the external hard drive in and not used the recovery/repair disk as well.

The recovery/repair disk is not the same as the recovery disks for the OS. If you don;t have a repair/recovery disk you can use a Windows 7 installation disk (burn the ISO for Windows 7). It will also have the repair option and ask if you want to install an image.
My System SpecsSystem Spec

 Vaio VPCEH system recovery & system repair discs not working

Thread Tools

Similar help and support threads
Thread Forum
Black screen- "operating system not found" Sony Vaio VPCEH
Sat watching SkyGo and the screen freezes. I couldn't click anything or restart the computer. I powered down and when I turned it on I get a black screen with operating system not found! I have read a few threads with support but I am really struggling to follow them. A few bit of information...
General Discussion
0xc000000f Recovery Error - System Recovery Discs not being processed
Hello, My computer has many corrupt files. I have done both sfc /scannow and chkdsk /r multiple times, but the corrupt files still remain. Unfortunately, my HP's recovery manager is also corrupt so I decided to do a full factory restore. Because I couldn't do a full factory restore from the...
Backup and Restore
Do I need to do both system repair and recovery discs ?
Hi, Just purchased a new Desktop PC and I have already created system recovery discs via the Lenovo built in software but just wanted to find out if if I should also be creating a system repair disc through the windows operating system in the back up and restore section. I am not sure if...
Performance & Maintenance
System Recovery Discs?
When you create a system recovery disc will it take an image of everything that is on the computer at the time you make it or just the basic system information to get it back up and running! ie; os and the likes. reason i ask is because i put off making the discs for about a month after i got...
Performance & Maintenance
Are "System Repair Discs" = "System Recovery Discs" ?
Are "System Repair Discs" (like described e.g. here: the same as "System Recovery Discs" (like described e.g. here: Download Windows 7 System Recovery Discs — The NeoSmart Files) If not: What are the...
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:32.
Twitter Facebook