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Windows 7: Missing \Boot\BCD

28 Apr 2017   #1
trimmer

Windows 7 SP 1 Home Premium x64
 
 
Missing \Boot\BCD

Good day. I uninstalled (CSC) "COMODO System Cleaner 3.0.172695.53" - I started using it in 2011, and I got so used to it I don't feel comfortable using any other cleaners, besides CCleaner. I've uninstalled it before w/o any problems. I was going to use (CSU) "COMODO System Utilities".....I use "CSU" now & then but normally I stick with "COMODO System-Cleaner 3.0.172695.53". I like it better than any I've used.

After the uninstall, I rebooted, I got "Windows failed to start, a recent hardware or software change might be the cause, Insert your install disc and restart your PC". I don't have a W 7 CD, this is a OEM?...hope that's right. The error is, File: \Boot\BCD Status: 0xc0000034 + "The Windows boot config data file is missing required Info". BTW, I used Revo uninstaller, never had any problems w/it, but..?
I have a Rescue CD I made long ago, a blue box was displayed & I booted with it. I had to boot from it #3 times, every time I boot.

I 'restored to factory state' in 2013, a virus got it....besides that it's never been out of this room. I'm using Windows 7 Home Premium x64. The exact date I set it up was August 4, 2010. (COMODO System Cleaner): MajorGeeks http://tinyurl.com/kjobn3r). Thank you in advance,
-Roy PS, ...hope I fixed typos & spelling.


My System SpecsSystem Spec
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28 Apr 2017   #2
CharlesKnell

Windows 7 Ultimate 64 bit
 
 

I recommend that you get an install disk. Reboot with it in your CD/DVD drive. Proceed carefully, being careful NOT to click on "Install Now". You will get to a screen that has a "Repair your Computer" link. Click on that to do the repair. Remove the install disk and reboot. If the repair doesn't work, you've got the disk you need to reinstall.

Charles Knell

P.S. You might need to change the device boot order in the BIOS in order to boot from your CD/DVD drive.
My System SpecsSystem Spec
28 Apr 2017   #3
trimmer

Windows 7 SP 1 Home Premium x64
 
 

By "install disk", you mean an original W 7 disc, like people that got one with their original PC/setup? I seen "Repair your Computer" in the repair disc, or another disc I have. I didn't know which (of #4 options) one to choose. I got this imagewhile I was trying to figure out what to do. My system restore don't work. One virus (in 2013) wiped out everything.....It's the only time I had to do a factory restore. Besides that, I've never had to reformat it. That's why I don't know what to do, nothing like this has ever happened to this PC.

It needs to be reformatted. A MS Update broke W 7 Mail. I've read a lot about the same thing happened to other people. AskWood (InfoWorld) said it was indeed a botched patch. I'm sorry about asking about the W 7 disk, I'll check in if/when you reply, thanks for your time,
-Roy


Attached Images
Missing \Boot\BCD-startup-repair-command-prompt.jpg 
My System SpecsSystem Spec
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28 Apr 2017   #4
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Use the top one "Startup Repair".

boot media
My System SpecsSystem Spec
28 Apr 2017   #5
CharlesKnell

Windows 7 Ultimate 64 bit
 
 

regarding: By "install disk", you mean an original W 7 disc, like people that got one with their original PC/setup?

Yes, but since you have a system repair disk, I believe that you have the same recovery tools on that.
I agree with SIW2 above.
If "Startup Repair" doesn't fix the problem completely, try a "System Restore".
My System SpecsSystem Spec
29 Apr 2017   #6
trimmer

Windows 7 SP 1 Home Premium x64
 
 

I'll follow you guys' directions best I can. I'll need some time to get at it, I was up all night (until 6 AM central time Sat.) & and I had to take my mother to several places starting #3 hr.'s later, I haven't had much sleep. If I have to d'load the .ISO file it'll just take about 45 minutes. Please stick w/me because I'll prob. have a few questions, plus I'll have to go through 2-3 CDs in order to get the System Recovery Options.

Answer this, please: Is my PC rebooting when I shut it down? I believe it is because I uninstalled an app, and most all software leaves at least one folder(s) with a file or two that can't be deleted until reboot. I believe that's right....when I started it using the repair CD the app's file & folder got deleted, as it should. Thanks very much, I'll be back with you-all soon as I can,
-Roy
My System SpecsSystem Spec
29 Apr 2017   #7
trimmer

Windows 7 SP 1 Home Premium x64
 
 

I'll follow you guys' directions best I can. I'll need some time to get at it, I was up all night (until 6 AM central time Sat.) & had to take my mother to several places starting #3 hr.'s later, I haven't had much sleep. If I have to d'load the .ISO file it'll just take about 45 minutes. Please stick w/me because I'll prob. have a few questions, plus I'll have to go through 2-3 CDs in order to get the System Recovery Options.

Answer this, please: Is my PC rebooting when I shut it down? I believe it is because I uninstalled an app, and most all software leaves at least one folder(s) with a file or two that can't be deleted until reboot. I believe that's right....when I started it using the repair CD the app's file & folder got deleted, as it should. Thanks very much, I'll be back with you-all soon as I can,
-Roy
My System SpecsSystem Spec
29 Apr 2017   #8
trimmer

Windows 7 SP 1 Home Premium x64
 
 

I tell you what, guys, I can't figure out how I got the recovery environment command prompt box to come up. I'm going to tell my sister to bring me a 1 or 2 TB external drive, she's coming down for my mom's 83rd b'day May 1st. I'll back my C:\ files up to it and do a factory restore....I hear bad thing happen when you do that also, but it needs to be done. Like I said(?)...here or another form, about my Toshiba 1 TB (thin) external drive....it has 776 GB free space, counting two Macrium Reflect 56 GB backups. I don't like the idea of backing up my C: files to it....I have a huge audio/video library on it and I'm can't risk loosing that, again. Funny thing, I ran Reflect backup I made the day before and it failed. In the morning I'll try one more 2 hr. session (going through 2-3 DVDs) trying to find the command prompt box to come up. I got to get some sleep.

Off topic - I have a (year old) 2 TB external drive. I was cleaning the carpet and accidentally plugged my sub-woofer's bigger plug in t/back of it & it fried the wiring. A guy at Staples said they no longer put them back in a case, they put it in the PC bay. More than likely the data is still valid on it. Best regards,
-Roy PS, excuse typos.
My System SpecsSystem Spec
30 Apr 2017   #9
CharlesKnell

Windows 7 Ultimate 64 bit
 
 

regarding: Answer this, please: Is my PC rebooting when I shut it down?

Your PC is rebooting when the manufacturer's logo appears on your screen.
-Charles
My System SpecsSystem Spec
30 Apr 2017   #10
trimmer

Windows 7 SP 1 Home Premium x64
 
 

First off: I d'loaded that .ISO, 344 MB - Is it a W 7 SP 1 setup, or a fix?

Trying the startup repair, I got an error. There was a long list of explaining, too much to write down. Now, the last option 'command prompt', I typed bootrec /rebuildbcd and it said successful, but the PC wouldn't boot. Then second time I typed bootrec /fixboot (enter) then bootrec /fixmbr.both of them said successful. This is from the boot Repair Disk. I'm getting an external drive and backing up my C: files then reformat, I've been putting it off too long & it needs to be done anyway. And besides, I'm wasting my time & more importantly you guys' time. It's going to storm pretty soon here between Nashville & Knoxville, I'll stay online if it's not lightning, in case anyone wants to reply, thanks very much,
-Roy
My System SpecsSystem Spec
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 Missing \Boot\BCD




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