ASUS ZenBook UX31E Driver Problems


  1. Rin The Ronin
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    ASUS ZenBook UX31E Driver Problems


    So I was recently "gifted" a laptop that I am unable to get working. When attempting to boot up it goes to a black screen and does nothing. I have tried doing a clean install of windows 7 but when I get to the step asking which drive I would like to install windows on there are no options listed. The drive itself seems to be good, as it does show up in the BIOS, but despite trying to install drivers from the ASUS page I cannot seem to get the computer to recognize the drive during the actual installation of windows. Also worth noting is that while the hard drive is shown in the BIOS, when using the "list drive" function in the cmd prompt it says "There are no fixed drives available". I guess I don't really know how to tell if the SSD is totally fried and I'm wasting my time or if this is some kind of driver or OS problem that I am just unable to figure out. It seems to be a common issue with this particular model of laptop, but I can't find a solution anywhere that has helped even slightly. Any advice or guidance would be greatly appreciated.
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  3. Rin The Ronin
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #2

    Very similar to the unresolved issue this user was having:

    Win 7 fails to boot (and install) on Asus Zenbook UX31 - Windows 7 Help Forums
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  4. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #3

    I would say that your SSD is damaged.
    Boot with the installation disk, go to repair, open a cmd window and try to do a scan disk
    Type chkdsk c: /f

    To be sure, attach the SSD to a desktop to see what it shows up.
    Last edited by Megahertz07; 14 Jun 2017 at 11:33.
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