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Windows 7: need help to clean my pc after windows install

24 Aug 2017   #1
ddddrelease

windows 64bit
 
 
need help to clean my pc after windows install

OptiPlex 760
Service Tag: 44KDG4J | Express Service Code: 8983213795


that is my pc when i do a reinstall of windows it have software already built in with it i tried revo uninstaller but it doesnt remove the software completely it leaves ativex registry items and some folder behind??i can format the pc because it have windows built into it??now the problem is this what software installed in it might have a rootkit backdoor trojans malware in it the problem is this it leaving traces of dropbox googleupdate googledsrive behind and cant remove it revo uninstaller isnt do a proper job of removing the software preinstalled in my pc??what the best software to clean my pc completely and best antivirus to remove rootkits viruses trojans malware that might be left behind by the software??i tried comodo but it doesnt remove them completely please help thank you!


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24 Aug 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi ddddrelease,

Re-installing the OS using Dell recovery media should not be a problem, they will not supply you with infected discs, yes there is bloatware, but ActiveX is REQUIRED for all W7 installs.
Clean Up Factory Bloatware - Windows 7 Help Forums

Most security/malware forums will advise a clean re-install after a rootkit infection, my advice too.

Roy
My System SpecsSystem Spec
24 Aug 2017   #3
Megahertz07

Windows 7 HP 64
 
 

Welcome to the Forum.

Agree with Roy, best solution is to do a clean re-install:
- Backup your data to an external disk.
- Do a Factory Recover. It will format the C: partition and reinstall Windows as it came from Dell.
- For the updates: MS releases SP2 for Windows 7 - Windows 7 Help Forums
My System SpecsSystem Spec
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 need help to clean my pc after windows install




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