BSOD during install Win 7 Professional sp1 from OEM DvD

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  1. Posts : 402
    Vista Home Premium, contemplating moving to Linux
       #1

    BSOD during install Win 7 Professional sp1 from OEM DvD


    The errors I found by searching the web mention video driver problems, but the driver would have to be on the DvD, the hard drive is blank.

    error near the top of the BSOD.

    'The driver is mismanaging system PTEs.'

    Technical informaiton:

    *** Stop: 0x000000DA (0x00000504, 0xc021C8E4, 0x00000004, 0x00007239)

    This happens just a second or two after the location screen settings comes up. I don't have a chance to enter anything.

    The computer had Vista on it. A hard drive backup enclosure wiped the drive. So I am putting Win 7 on it. It is an Acer E1400, Model Aspire X1700. 3 gigs of ram, 2.0 GHz CPU. With a 1 gig video card. The VGA port was disabled by Acer before I bought the computer new several years ago.

    When I did such installs, at my previous several jobs, I didn't encounter errors like this. So I have no idea what could be wrong.

    Is there a way to get this install completed ?

    Is the hardware too old for Win 7 ?

    The dvd I have is OEM Win 7 professional with service pack 1.

    Thanks for your help.
      My Computer

  2.   My Computers


  3. Posts : 7,351
    Windows 7 HP 64
       #3

    Do a check disk.
    Boot from win 7 installation disk, go to repair and launch a CMD window.
    Type
    chkdsk c: /f
    Pay attention on the results, specially bad blocks and / or bad clusters.

    If you had win Vista on it, win 7 should install on it.
    All OEM license is valid for only one computer, so if you had it installed on another computer and activated, it won't activate on a different computer.

    Did you installed 32 or 64 bits version? With a Celeron CPU and 3G of memory you should install 32bits.
    The error seems to be associated with a wrong driver. On BIOS, disable Firewire.
    Try to launch safe mode and see if you can finish installation.
      My Computers


  4. Posts : 16,154
    7 X64
       #4

    To install any hotfixes/updates/drivers into the installation media, you can use this:

    UPDATEWIN7.zip

    Put any hotfixes/updates into the UPDATESx64 folder. Put any Drivers into the DRIVERSx64 folder.

    Copy your installation media onto a hard drive.

    Rt click and run as admin on the .cmd file, which then asks you to browse to the installation media on your HD.


    BSOD during install Win 7 Professional sp1 from OEM DvD-updatewin7.jpg
      My Computers


  5. Posts : 402
    Vista Home Premium, contemplating moving to Linux
    Thread Starter
       #5

    Megahertz07 said:
    Do a check disk.
    Boot from win 7 installation disk, go to repair and launch a CMD window.
    Type
    chkdsk c: /f
    Pay attention on the results, specially bad blocks and / or bad clusters.

    If you had win Vista on it, win 7 should install on it.
    All OEM license is valid for only one computer, so if you had it installed on another computer and activated, it won't activate on a different computer.

    Did you installed 32 or 64 bits version? With a Celeron CPU and 3G of memory you should install 32bits.
    The error seems to be associated with a wrong driver. On BIOS, disable Firewire.
    Try to launch safe mode and see if you can finish installation.
    I can get to safe mode, but I don't see repair in the choices.

    The install fails and goes right to bsod. So I cannot get to anything like a command line window. The hdd is blank. This is the only computer I have tried to install to.

    Its possible the backup enclosure I was trying to use to read this hdd with simply deleted the partition of the hdd... and its no longer formatted. The hdd is in my old Vista case. Happily I backed up that hdd before all of this started.

    I have Hirens and was going to check for format/partition later today. I have other things taking up my time, relatives, and probably wont be able to do work on this until around 7 PM my time.

    32-bit computer and 32-bit version of Win 7.

    I don't remember Firewire in BIOS, but there is a Firewire connector on the back of the case.

    Oh, safe mode, nothing else, it just hangs. Safe mode with networking, same bsod. Boot normally from dvd, bsod. i can see the location and time zone setting screen for about 1 to 3 seonds, then it goes to bsod.

    The reseller suggested I use the cd that came with the computer to install drivers with... no cd came with it and no system is loaded.
      My Computer


  6. Posts : 7,351
    Windows 7 HP 64
       #6

    On BIOS, disable Firewire.
      My Computers


  7. Posts : 402
    Vista Home Premium, contemplating moving to Linux
    Thread Starter
       #7

    Megahertz07 said:
    On BIOS, disable Firewire.
    Have to watch the relative's kids for a few hours. I don't remember it being in there, but I'll look.
      My Computer


  8. Posts : 402
    Vista Home Premium, contemplating moving to Linux
    Thread Starter
       #8

    Okay, nothing labeled FireWire in the BIOS; however, there is a 1394 cntroller. I disabled that.

    The hard drive was unallocated, no partition. It is now allocated as the Primary, with my Hirens15.x cd. I then did the following.

    Safe mode: bsod

    Safe mode with networking: STOP: c00000221 unknown hard error \SystemRoot\System32\ntdll.dll

    Safe mode with command line: bsod

    640 x 480 display, bsod

    debugging mode: bsod

    Also disabled in BIOS: Intel EIST and Intel XD BIT.

    Enabled: Memory Hole Mapping, Sata Controller. Doesn't matter if I choose ACHI or Native IDE.

    I used Hirens to check the hard drive, no bad blocks.

    Since here is nothing on the hard drive, this looks to me like a bad dvd.
      My Computer


  9. Posts : 7,351
    Windows 7 HP 64
       #9

    This is a link to download Win 7 Professional sp1
    https://software-download.microsoft....230bb81646a710

    Burn a DVD or make a USB boot able flash disk.
    Do a Clean install deleting all partitions on disk.
    Clean Install Windows 7 - Windows 7 Help Forums
      My Computers


  10. Posts : 402
    Vista Home Premium, contemplating moving to Linux
    Thread Starter
       #10

    The vendor of the dvd has emailed me and stated they can send a replacement if I think that is the problem.

    So if you are suggesting I get that, then the dvd is a problem.
      My Computer


 
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