System Crash after major updates after system upgrade from Windows 7

Hi AddRAM,
I forgot to upload the basic computer info screen shot, wherein it shows windows has not been activated.

If same version of Win 10 is installed on same computer it will activate.
The new drive is on same computer and is the same version you had before (Pro)?

Hi Megahertz07,
Nothing in the system has been changed except an addition of the new 2TB Drive. I assume that the version of windows 10 would have been the same as it had upgraded automatically and I hadn't opted for any specific version.Thanks for inquiring though. Could there be any other reason for this?

Thanks
Thomas

Hi Thomas,

good and bad news

On your last screenshot W10 System, click on the Activate Windows line, follow the instructions.

now the bad.

Your running a 32bit version with 8GB ram IT CAN ONLY USE A MAX OF 3GB, also from your screenshot.
IF you have a specific program that only runs on 32bit then you might as well remove the extra RAM.
OR
CLEAN install a 64bit OS, key is valid for both.

Roy

Hi Roy,

Thanks for the quick observation. In fact I had removed one 4GB RAM when I was running the Win7 OS earlier. However just before the recent clean install I added that 4GB RAM back not realising the fact that you pointed out. So yet again I clean installed Win10 after downloading the Win10 MCT this time with the 64bit version. However during the installation this time when it asked for the Win Key I keyed in the Win 7 Key that I had. After installation I find that the Windown this time has been activated but it still shows that the OS installed is a 32 bit OS. Why do you think the 64bit OS didnt get installed? Earlier when I had checked the basic requirements for installation my system had qualified. However it still shows that it is a 32bit OS that has been loaded. I am once again uploading the screen shot for your perusal. Hope this can help. Thanks for all the help.

Thomas

You probably didn't downloaded the Win 10 64 bits.
https://software-download.microsoft....682552243f83f0
Link is valid for 24 hours

Try again and do a clean install, deleting all partitions before creating a new one.
Make sure you detach ALL other HDD (SATA cable) from the MB, leaving on only the target disk attached.

Thanks Roy,
I realised that I had not deleted the partition before clean installing the OS. Could that be the reason. I did download the Win10 64 bit version. Anyway I have started the download which seems to be an iso file. So should I first write the iso file onto a DVD or on to a USB flash drive? Do I delete the partition while clean installing the OS during the installation when the partition details are displayed at the start of the installation? Sorry for being so ignorant. Thanks again.

Thomas

Hi Roy,

Thanks for asking me to clean install Win10 again. This time though I have been successful in installing the 64bit version. I wrote the ISO on to a DVD and then installed the OS after deleting all the partitions just as you asked me to and was very happy to find that this installation was successful. Had it not been for you asking me to reinstall it once more I would have settled with the 32bit version. Thanks for that. After that I tried connecting my old HDD and then restart the system but it is not allowing the system to boot. It gives the message that the SMART status of the disk is BAD and has been asking me to replace the disk and even though it asks to press 'del' to resume I am not able to go forward as the del key seems unresponsive. The old HDD earlier when hooked up showed the status of the HDD as healthy. SO now the problem is how do I boot the system with the old HDD hooked up? Is there something else that I need to try?
Thanks again for the patience in helping me. I have attached the screen print of the system properties for you to take a look at.