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Windows 7: System Crash after major updates after system upgrade from Windows 7

04 Nov 2017   #1

Windows Ultimate 32bit
System Crash after major updates after system upgrade from Windows 7

My Desktop PC which was running the Windows 7 Ultimate OS crashed immediately after last years free upgrade to Windows 10. However after restarting it several times it restarted and very soon Microsoft had released a patch to help those who had experienced these crashes. After applying those needed updates my system once again started running fine and I had been using the same for a couple of months. Once again after another of those updates my system totally crashed and ever since I haven't been able to recover my PC and have tried all suggestions that I found on the net but have been unsuccessful in restoring my system back. Every time I switch my system on it tries to load the OS but eventually gives me this blue screen with the following message
" Your PC ran into a problem and needs to restart. We'll restart for you.
For more information about this issue and possible fixes, visit
If you call a support person, give them this info:
Then after a few seconds it once again restarts and this cycle goes on an on. Ever since I haven't been able to use my system. Fearing that the HDD (Seagate 1TB 7200RPM Barracuda) would have been failing I have purchased another new HDD (Again Seagate 2TB 7200RPM Barracuda).
My PC is an assembled Core to Duo system with a Biostar G41D3+ Motherboard with 8GB RAM which was running a 32bit OS

Checking up the Stop code info at the shows this code.

I have the following queries.
1. Since I had already upgraded from Windows 7 Ultimate to Windows 10 afterwhich the

system crashed, will the Windows 7 Ultimate Key be valid as no key was generated

during or after upgrade?
2. Can I install a fresh Windows 10 OS on the new Hard Disk that I have purchased.If so how do I do it using my legal Windows 7 Ultimate Key?
3. Will the Windows 7 Key still be valid for this new installation as I dont want to lose the legallity of the OS?
4. How do I transfer the data from my old HDD on to the new drive?
5. If the Hard Disk is failing how do I copy the data to my new hard drive?

I know I am a novice in this and have probably asked more questions than can be answered. However I would be grateful if someone could help guide me as to what to do so that I could set up my system using the new drive and the old windows 7 key.

Thanks is advance.
My System SpecsSystem Spec
04 Nov 2017   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Thomasgm,

Regarding your keys
Your W7 is STILL valid, as is your W10 machine key.
W10 licencing is different when you upgraded to it, they (MS) created a machine specific key for you.

Up to you which OS you want,
W7 you can install from your discs or use the MCT tool for W10.
Either way you will need to change the Boot order in your bios, to perform a clean install
have a read of this to get to bios
Troubleshoot Windows 10 failure to boot using Recovery Environment General Tips Tutorials
Do the clean install on your NEW hdd once its up and running you can get your data from the old hdd

MS has been dropping support for older components wthin computers, which is more than likely causing your problem not your HDD
My System SpecsSystem Spec
07 Nov 2017   #3

Windows Ultimate 32bit

Dear Torchwood,

Thanks for the response. However sorry for the delay. I have downloaded the Media Creation Tool for Windows10 as you asked me to do but my PC just refuses to boot from the USB even with the boot priority set to boot from the USB drive. I want to load Windows 10 on my new hard disk and then copy all the old data back to the new drive. However I am unable to load the files from my MCT on the USB drive inspite of trying it several times. Could you tell mw what could be wrong and why is the system not booting from the USB drive, Any inputs towards solving this problem will be much appreciated.

Thanks to all in advance.

My System SpecsSystem Spec

08 Nov 2017   #4

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Thomas,

follow this tutorial,
NOTE i suspect you have legacy Bios, use option 3

Create Bootable USB Flash Drive to Install Windows 10 Installation Upgrade Tutorials

My System SpecsSystem Spec
08 Nov 2017   #5

Windows Ultimate 32bit

Dear Roy,

Thanks again for the prompt response. I have a quick query before I try out what you have suggested.
1. Since I have a 2TB HDD, whats your idea about partitioning the drive. Would 2 partitions of 1TB each do or should it be a single partition. I have seen some systems where there are number of logical partitions made which personally I do not prefer. But for best performance what is it you recommend? I shall do accordingly. BTW this link you have sent explains things more clearly and am excited to try it out soon at the end of the day when I would be free. I shall keep you updated. Another thing is going through the link that you sent it says that I need to enter the Win7 key if I am installing win10 for the first time. I remember you having said that Win10 OS is machine specific and that I wouldnt be needing the Win7 Key, as the digital key of the PC would be taken as the key. Is than right?

Thanks and I really appreciate guys like you who are willing to help. Thanks again
My System SpecsSystem Spec
09 Nov 2017   #6

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Thomas,

Re the keys, yes thats right, 10 only "needed" the key to perform the upgrade, then its ignored.

As for splitting the 2TB drive, as far as i know there is not a definate answer as to which is better.
In a lot of cases users split >> any << size drive usually 1 for the OS and 1 for data

Excellent tutorial by Kari
User Profiles - Create and Move During Windows 7 Installation - Windows 7 Help Forums
(see pdf link at the bottom)

My System SpecsSystem Spec
11 Nov 2017   #7

Windows Ultimate 32bit

Hi Roy,

Thanks once again. I finally managed to clean install W10 and the system is finally running W10 on the new HDD. However I am now getting the message that I need to activate my copy of Windows before I can personalise etc. So I am in a fix as to what to do. Do I go ahead and activate windows with the Win7 key that I have or would it automatically digitally verify my system and then activate it on its own? I am not sure about this though. Also I did connect my old HDD as a secondary slave but the system refuses to accept it and keeps giving me the message that SMART Status of that HDD is set to BAD. So finally after doing a lot of study on the internet I managed to enter the BIOS and there disabled the option Enable SMART HDD Status and then after rebooting the system started and initially I was able to get into the drive and see all my files etc but on subsequent reboot it just refuses to allow me to access the old HDD all the while giving the message that the volume does not contain a recognised file system and asks me whether I would like to format the drive. Could you tell me what should be done next. I am sorry for asking too many questions but I just have no clue how to go about this latest status. Any suggestions?


My System SpecsSystem Spec
11 Nov 2017   #8

Windows 10 Pro x64

You don't have to activate it, it automatically activates itself. Check on the system page.

That is, if you already had W10 installed and activated on this particular PC, and if it`s connected to the internet.

Do you get any Permission pop ups when you try to access the other drive ?

Whatever you do, don't format it or you'll loose all your files. It`s very strange W10 is giving you that message.

Attached Images
System Crash after major updates after system upgrade from Windows 7-capture.jpg 
My System SpecsSystem Spec
11 Nov 2017   #9

Windows 10 Pro x64

Post a full shot of Disk Management with both drives hooked up. Use paint or the snipping tool and save the picture to your desktop.

Then use the paperclip icon at the top of your reply to upload the picture.


Attached Thumbnails
System Crash after major updates after system upgrade from Windows 7-dm-w10-pro-cu.jpg  
My System SpecsSystem Spec
11 Nov 2017   #10

Windows Ultimate 32bit

Thanks for taking the trouble to help me out.
When I try to personalize the system I keep getting the message that I need to activate windows before I personalize. When I upgraded my system from Win7 Ultimate to WIn10 it upgraded the system automatically and there was no need for me to give the Win7 key at any time during or after the upgrade. It was a smooth transition. Thereafter when the patches were released immediately after updating the system my system crashed. Later after restarting it a number of times eventually got the system back on track. If worked very well for a couple of months thereafter once again during the patch updates my system crashed immediately afterwards and could not be revived afterwards. So I picked up a new HDD and then clean installed the Win10 via USB flash drive using MS Media Creation Tool. But now its asking for activation.
There are no permission popups when accessing the old HDD except that it takes ages to check it and then gives me the message that the media on that drive is not in a recognizable format and asks me whether I would like to format it which I have not done as I want the data on the old HDD. However I am uploading the screen capture of both the Disk Management Page and the Windows activation page. Please let me know what to do under this circumstance.

Attached Thumbnails
System Crash after major updates after system upgrade from Windows 7-disk-management-capture.png   System Crash after major updates after system upgrade from Windows 7-activate-windows.png  
My System SpecsSystem Spec

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