Windows could not complete the installation

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  1. Posts : 9
    windows 7 32
       #1

    Windows could not complete the installation


    Hi all, I realise this situation is of my own making, but here goes. I was having issues with my emachines laptop, (i.e. it kept shutting itself down) so I thought that a factory reset may resolve things. It was after this that I realised I would need an installation disc (which I cannot find anywhere) I now get a message when switching on, "Windows could not complete the installation. To install windows on this computer, restart the installation" Yes, you all know that this is a vicious cycle. Please can anyone help?
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi John,

    Factory reset does NOT require an installation disc, it uses the built in recovery partition.

    can get you a link, for a 32bit version, unless you want 64bit, how much RAM is installed


    Roy .
      My Computer


  3. Posts : 9
    windows 7 32
    Thread Starter
       #3

    Hi Roy, thanks for your reply. I'm not even sure what I did. I thought I was doing a factory reset, but now I'm not so sure. I can't get any further than the displayed message other than to enter the bios, even then I'm not sure what to do. It says 3gb of DDR memory
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi John,

    please go to your Bios - change the boot order, depending on how your going to install
    (either USB or CD/DVD as the first choice)
    REBOOT for changes to take place.

    Please download this tool, for USB install, min size 4GB
    Windows USB/DVD Download Tool - Microsoft Store

    place this on your desktop and the W7 download file, link below
    https://software-download.microsoft....cd5093c98d3bc9

    ITS ONLY VALID FOR 24HRS

    Either burn the file to a DVD or run the tool and import the file.

    now either repair or clean install
    (repair will save your personal data)
    Repair Install - Windows 7 Help Forums

    Clean Install Windows 7 - Windows 7 Help Forums


    Roy
      My Computer


  5. Posts : 9
    windows 7 32
    Thread Starter
       #5

    Thank you so much again Roy. I'll do this in the next couple of hours and let you know how it went. :)
      My Computer


  6. Posts : 9
    windows 7 32
    Thread Starter
       #6

    I may be doing something wrong, but I downloaded the links using a different laptop, copied them to a flash drive, chose usb HDD in the bios and tried to boot up. I have a message on screen saying "Windows could not complete the installation. To install Windows on this computer, restart the installation." Sorry to be a nuisance.
      My Computer


  7. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Hi John,

    please go back to Bios

    RESET TO DEFAULT values

    reboot

    Back to Bios
    reset to USB as first choice
    REBOOT
    try install again
    (which did you opt for clean or repair?)

    Roy
      My Computer


  8. Posts : 9
    windows 7 32
    Thread Starter
       #8

    Hi again, I don't get as far as an repair or clean option. When I switch the laptop on I F2 into the bios then I tried USB HDD as 1st option. Then F10 to save. The laptop then restarts itself and gets as far as "setup is starting services" That is when the windows could not complete message appears. When I click ok it starts the cycle again.
    The other scenario is if the flash drive is plugged before start, I get a "Missing operating system" message in the top left corner.
      My Computer


  9. Posts : 16,161
    7 X64
       #9

    Make sure your flash drive is properly prepared.

    Use bootice to install NT6 MBR and PBR to the flash drive.

    BootIce.zip
      My Computers


  10. Posts : 9
    windows 7 32
    Thread Starter
       #10

    ha ha, I thank you for your reply but I think I should let you know if you haven't already realised, I'm a proper dunce when it comes to this stuff. But I'll give it a try. Thanks again
      My Computer


 
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