PC Lock Up When Resuming From Sleep . . .

Hello,

I'm dual booting Win 7 and Win 10, but have a problem with Win 7 where more often than not, it locks when resuming from Sleep and I have to reboot. Win 10 doesn't suffer from this.

I prefer Win 7 over 10 to be honest so am trying to stick with it for now. However, I wanted to be able to use Bit Locker on Win 7, so upgraded to Win 7 Ultimate. I can't remember having this issue with Win 7 Home.

At present, I have clean installed Ultimate with nothing on it apart from MS Security Essentials and a Renesas USB 3.0 driver for my expansion USB 3 board. The PC still locks coming out of sleep. I have uninstalled both the USB driver and MS Security Essentials - and it still locks - so Win 7 is completely bare bones.

I'm beginning to think it maybe a Windows Update that's the issue?

This maybe a needle in a haystack to try and find from what I've read concerning power issues, but is there a program or such I can run that will point me in the right direction as to what I causing the lock up.

I had disabled Hibernation as well, but the fault persists with Sleep. I've not tested it for long enough to see if it hangs with Hibernation as well.

Any ideas what I could try please?

With many thanks

Dumfy

I had same problem (on a Intel MB) that was fixed with a BIOS update but it doesn't seems to be your case as you said that Win 7 HP worked fine.

Open Device manager to see if all drivers are installed and there is no yellow alerts.

Megahertz07 said:

I had same problem (on a Intel MB) that was fixed with a BIOS update but it doesn't seems to be your case as you said that Win 7 HP worked fine.

Open Device manager to see if all drivers are installed and there is no yellow alerts.

Thanks Megahertz07

Indeed - Windows 7 HP worked fine, but I am on an AMD chip and mobo, but that shouldn't make a difference I guess.

I checked Device Manager and there was a yellow alert, but tat was because I hadn't installed the required USB 3 driver . . .

All USB drivers installed. USB 3 drivers installed from the CD that came with the expansion board. I now have no alerts in Device Manager. System still locks up with Win 7 Ultimate, but not Win 10.

It doesn't lock up every time though - just once in every three perhaps.

What BIOS version you have?
Latest is F8N (beta) so I would update to F7
http://download.gigabyte.us/FileList...xt-ud5p_f7.exe

Extract BIOS to a USB flash drive. Use BIOS update function. Enter BIOS and hit F8 Quick Flash.

Page 37 http://download1.gigabyte.us/Files/M...fxt-ud5p_e.pdf

Have just installed Piriform Speccy to tell me my full system details and according to the report, my BIOS is already F8n. I remember updating it a while ago now.

Should I be OK with this version as I've been running on it since I can't remember when . .

AMD has a driver update software. AMD Driver Autodetect

Download Drivers

As you said that Win 10 works well it can be that a chipset driver update will fix the problem.

Megahertz07 said:

AMD has a driver update software. AMD Driver Autodetect

Download Drivers

As you said that Win 10 works well it can be that a chipset driver update will fix the problem.

Thanks for the links & your suggestion made sense. Installed & run AMD Driver Autodetect & installed/updated Catalyst and drivers. Had hopes this was the answer as for the first time, Windows Update managed to update and install an AMD driver where it always failed before.

Sadly, the PC still locks up when waking from sleep. Not sure if this helps, but the wireless keyboard and mouse are non responsive and there is a red cross covering the network icon in the system tray. Have also tried connecting the wireless mouse/keyboard to different USBs and also disconnecting them and just using power button to sleep and wake PC - still locks up. .

Open Control Panel\All Control Panel Items\Power Options - Change plan settings - Change advanced settings - and set USB to disabled suspend and LAN / Wireless to maximum performance.