No Drivers Found. Click Load Driver to Provide Mass Storage Driver....


  1. Posts : 4
    Windows 7 Ultimate x64 and Windows 7 Professional 64 bit
       #1

    No Drivers Found. Click Load Driver to Provide Mass Storage Driver....


    Hi all,

    I'm getting the above error when trying to do a clean install of Windows 7 from a USB drive using the Rufus program for the ISO.

    I've tried everything I have found online and nothing works:

    1. normal boot from a W7 ISO formatted as NTFS using Rufus - same error
    2. Shift + F10 at install window to get to CMD...diskpart >> list disk >>> drive doesn't show up
    3. Boot up to the current (W7...the one I want to blow away to start fresh) drive is obviously there
    4 Reformatted USB stick and copied a fresh ISO >>> same error

    Why is this such a problem? In the past, I've been able to perform this same task for a clean install and for whatever reason all these methods don't work.

    Any suggestions would be greatly appreciated.

    Thank you in advance.

    ---------------------------------

    Dell Precision T3600 01
    Windows 7 Professional (x64) Service Pack 1 (build 7601)
    Install Language: English (United States)
    System Locale: English (United States)
    Installed: 1/8/14 3:18 PM
    2.80 gigahertz Intel Xeon E5-1603 0
    256 kilobyte primary memory cache
    1,024 kilobyte secondary memory cache
    64-bit ready
    Multi-core (4 total)
    Not hyper-threaded
    249.23 Gigabytes Usable Hard Drive Capacity
    39.01 Gigabytes Hard Drive Free Space
    Bus Clock: 100 megahertz
    BIOS: Dell A15 5/8/2017
    ST250DM000-1BD141 [Hard drive] (250.06 GB, 39.01 GB free) — drive 0, s/n Z3TV9GFW, rev KC47, Not SMART
    Last edited by imgain; 17 Nov 2017 at 17:50. Reason: Add hardware profile
      My Computer


  2. Posts : 7,349
    Windows 7 HP 64
       #2

    Welcome to the Forum

    In what hardware you're trying to install win 7?
    Please edit your profile with all hardware specs.
    New MB require USB 3.x and SATA drivers that aren't on the installation disk.
      My Computers


  3. Posts : 4
    Windows 7 Ultimate x64 and Windows 7 Professional 64 bit
    Thread Starter
       #3

    Megahertz07 said:
    Welcome to the Forum

    In what hardware you're trying to install win 7?
    Please edit your profile with all hardware specs.
    New MB require USB 3.x and SATA drivers that aren't on the installation disk.
    Hardware profile added. My apologies for not doing so earlier.
    The system is a few years old and I'm wanting to do a clean install wiping out the existing OS (which is the same:W7 to W7) no upgrades.
      My Computer


  4. Posts : 7,349
    Windows 7 HP 64
       #4

    I think you have to provide this driver https://downloads.dell.com/FOLDER014...-setup_ZPE.exe
    Extract the IaStorA_64 and IaStorS_64 to a USB flash drive.
    When asked to provide the Mass storage drives, browse to the USB flash drive.
    Boot from Win 7_64 installation disk, go to Install - Advanced - Delete all partitions - create new.
    Clean Install Windows 7 - Windows 7 Help Forums


    Support for Precision T3600 | Drivers & downloads | Dell US
      My Computers


  5. Posts : 4
    Windows 7 Ultimate x64 and Windows 7 Professional 64 bit
    Thread Starter
       #5

    I'll give it a shot! Thanks Megahertz07!
      My Computer


  6. Posts : 4
    Windows 7 Ultimate x64 and Windows 7 Professional 64 bit
    Thread Starter
       #6

    Megahertz07 said:
    I think you have to provide this driver https://downloads.dell.com/FOLDER014...-setup_ZPE.exe
    Extract the IaStorA_64 and IaStorS_64 to a USB flash drive.
    When asked to provide the Mass storage drives, browse to the USB flash drive.
    Boot from Win 7_64 installation disk, go to Install - Advanced - Delete all partitions - create new.
    Clean Install Windows 7 - Windows 7 Help Forums


    Support for Precision T3600 | Drivers & downloads | Dell US
    Megahertz07, thank you so much for this info! It worked!
      My Computer


  7. Posts : 7,349
    Windows 7 HP 64
       #7

    Glad you have your computer working.
      My Computers


 

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