Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Reinstall Win 7

20 Nov 2017   #1

Acer Aspire 7738G Win 7 X64 bit Home Premium
Reinstall Win 7


I needed to reinstall my OS on my Acer Aspire 7738g laptop.
I have done this before and had only minor issues

On Friday I reinstalled it ok and I started to update MS updates and drivers, but something went wrong so I tried all avenues to repair or reinstall? Now I can only get as far as the install window after boot up and if I choose repair it just comes back to window to choose start windows normally or check system? If I choose install it goes through setup windows but then stays for hours on setup is starting screen.

I have tried making sure I have boot correct which seems to work ok. Only thing I have noticed is the version for this laptop states on Acer is V1.13, but in Bios it is V1.12? Should this be updated?
I downloaded a new version of OSI and cleaned a USB to load it, with the MS USB/DVD installer but I cannot get the laptop to recognize it, even when formatted to NTFS?

Is there away to format the HDD to then completely reinstall clean, remembering I cannot get past the black and white screen that says start normally or repair?

Is it possible to upgrade to Win 10 as I have read here that MS do not support Win 7 anymore? I did upgrade it 2 years ago when it launched but reverted to Win 7 as I preferred it at the time.

TIA Neil

My System SpecsSystem Spec
20 Nov 2017   #2

Windows 7 HP 64

How did you install win 7 (now and on the other occasion)? Did you use the Factory recover wizard or did you do a clean install with a DVD or USB flash disk? Where did you get the installation disk?

Win 7 will have support (updates) till 2020.
My System SpecsSystem Spec
20 Nov 2017   #3

Windows 7 Ultimate x64

Did you do a clean install with a USB/DVD?
My System SpecsSystem Spec

20 Nov 2017   #4

Acer Aspire 7738G Win 7 X64 bit Home Premium

Hi both,
2 years ago I used USB and all ok. This time I had a CD with it copied to and that worked initially at setup but then something went wrong after updates? I have now tried all with CD and USB but with no luck :-( , it runs checks or tries to installs, but just sits there with the spinning wheel!
I cannot now seem to "get into the system" even to erase - delete the OS to be able to start again, so any ideas with this?
I have attached a picture and restore does not find a restore point.

My System SpecsSystem Spec
21 Nov 2017   #5

Windows 7 HP 64

Where did you get the installation disk?

Boot from the installation disk, go to repair and launch a CMD window. Type:
chkdsk c: /f
Pay attention on the results, specially bad blocks and / or bad clusters.
My System SpecsSystem Spec
27 Nov 2017   #6

Acer Aspire 7738G Win 7 X64 bit Home Premium

Hi Megahertz07,

sorry for my late reply.
I have removed the keyboard from the faulty laptop and used it on another Acer I have as a temporary measure to get at least one laptop working, so I will try this soon when I can find a replacement keyboard :-)

I made - copied the CD from a download a couple of years ago, it seemed to work ok on first attempt recently :-)
My System SpecsSystem Spec

 Reinstall Win 7

Thread Tools

Similar help and support threads
Thread Forum
IE10, IE11 will NOT reinstall into Win7 after op/sys reinstall/repair
Recently I had to *reinstall* the op/sys. Something got into my user profile documents & corrupted the files including the network ability to connect to the internet. Not wanting to dump the op/sys I chose the route of using the install disc to *overwrite* the current system to correct the...
Browsers & Mail
Erased hard drive to reinstall Win 7 but now won't reinstall
I wanted to convert my Sony Vaio back to Windows 7 after updating to Windows 8 last year. I tried using the recovery disks that I created when I got the laptop. It told me that I couldn't reinstall. So after trying multiple things, I finally decided to wipe out the entire hard drive thinking...
Installation & Setup
Uninstall to reinstall or just reinstall cs5 premiere pro
error message :m2ts AVCHD suddenly giving unsupported compression error I have just had this happen to me Video files I have opened previously in Premiere Pro cs5 are now giving me this damn error message. I really am coming to hate this program. Big talk low on performance. So what should I...
Can I reinstall this way?
I partitioned my drive prior to installing W7 so that my operating system would be on a different partition than my data. In retrospect, I made the operating system partition way too small, and I've had nothing but trouble with trying to keep the partition from filling up. Would it be possible...
Installation & Setup
Uninstall Win7 & Reinstall XP then Reinstall Win7?
Hello, I have Dell XPS M1710 and installed Windows 7 on it a few weeks ago. I have had several issues with the program and would like to uninstall it and then use my Dell Reinstallation DVD to put my computer back the way it was when I bought it. Then I want to try to install Windows 7...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:39.
Twitter Facebook Google+