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Windows 7: A required CD/DVD drive device driver is missing

23 Dec 2017   #1
AtomicSheep

W7 Ultimate 64-bit
 
 
A required CD/DVD drive device driver is missing

Hi,

I'm in the process of re-installing my W7 and ran into this problem. When I boot into the installer from my DVD, I get the error message "A required CD/DVD drive device driver is missing". I've watched all the videos on the topic and read quite a bit about other peoples experiences. Nothing has helped.

BIOS detects the drive.
Windows 7 recognises everything just fine.
I installed W7 successfully several times the very same day without any problems. All my problems started after I went into Ubuntu and unmounted my DVD-rom. Something somewhere broke as a result and I have no idea how to fix it. But I'm sure there's nothing wrong with my DVD-rom or my installation DVD.

I downloaded an .exe of the drivers for my DVD rom and put it on a memory stick, but the installer isn't able to find it when I browse for it on my USB drive.

Not sure what else to try.


My System SpecsSystem Spec
.
23 Dec 2017   #2
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Did you go back into Ubuntu and remount the drive? Since that's what broke it, that may be how you can fix it.
My System SpecsSystem Spec
24 Dec 2017   #3
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Do you have ubuntu on another drive still plugged in ?

Unplug that drive and try again.
My System SpecsSystem Spec
.

24 Dec 2017   #4
Megahertz07

Windows 7 HP 64
 
 

Welcome to the Forum.

Please edit your profile with All the specs. System Info - See Your System Specs - Windows 7 Help Forums

Is your SATA set to AHCI?
Check your BIOS settings to see if nothing has changed.
My System SpecsSystem Spec
24 Dec 2017   #5
AtomicSheep

W7 Ultimate 64-bit
 
 

Fixed, had to install drivers for marvell controller from mobo drivers disc... i guess when i got the computer i must have needed to do that but i don't remember. When I unmounted it in linux, it must have deleted the drivers but that's a guess.
My System SpecsSystem Spec
25 Dec 2017   #6
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

What motherboard did you install W7 on ?
My System SpecsSystem Spec
25 Dec 2017   #7
Megahertz07

Windows 7 HP 64
 
 

Good to hear that you found the problem.
Please mark this thread as Solved.
My System SpecsSystem Spec
28 Dec 2017   #8
AtomicSheep

W7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
What motherboard did you install W7 on ?
Gigabyte GA-X58-UD3R
My System SpecsSystem Spec
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 A required CD/DVD drive device driver is missing




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