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Windows 7: Factory Reset Issue.

25 Jan 2018   #1
TH3V1RU5

Windows 7
 
 
Factory Reset Issue.

I recently purchased a Dell Latitude 2120 that apparently was used by a school district, I purchased it at a Goodwill. I'm trying to do a factory reset and I've tried a million different ways from repeatedly pressing F8 to safe mode with command prompt. I have run out of ways that I know of, so if I could possibly get some help with bypassing the admin username and password prompt and just factory reset it, that would be much appreciated. 😁


My System SpecsSystem Spec
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25 Jan 2018   #2
dg1261

Windows 7/8.1/10/XP multiboot
 
 

If it was previously used by a school district, I would think they probably wiped the hard disk and installed their own custom image (since they'd probably be replicating it over a whole stable of identical machines). If they did, there probably is no Recovery partition.

You're in a Win7 forum, so I'll assume the machine currently has Win7 on it. If it's Win7, you may be able to tell if there's also a Recovery partition if you can get a look at the partition layout. If you can boot to Windows, take a look in Disk Management. If you can't boot to Windows, try booting from a linux live CD and look at the partition layout of the hard disk. You can also use a bootable partition management CD like Mini-Tools Partition Wizard or Macrium Reflect, if you already have one of those.

If the hard disk has a factory recovery partition, Dell's standard practice was to install a tiny (40-90 MB) first partition for Dell Utilities, followed by a 10-15 GB Recovery partition, followed by one or two very large partitions encompassing the OS and the rest of the hard disk.

If it doesn't have that 10-15 GB Recovery partition, then you're out of luck. You'd have to start over with a clean install.
My System SpecsSystem Spec
25 Jan 2018   #3
Barman58

Windows 10 Pro x64 x3, Ubuntu
 
 

A lot of Business Dells (and a School District would be classed as this for supply purposes) were built to order from a menu and one of the options was an operating system. I purchased a lot of Dells without an OS, (especially for the first few years of XP when it was so unreliable to be of use for serious use. I would buy without the OS and install Win2000).

It is probable that a School District would use a Volume Licence plan for licencing and an Image for installing, and this is much easier to use if the disk is blank when supplied
My System SpecsSystem Spec
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25 Jan 2018   #4
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

You can download the factory restore media from Dell, or order a set of factory restore disks:

http://www.dell.com/support/contents...s/Media-backup
My System SpecsSystem Spec
25 Jan 2018   #5
Megahertz07

Windows 7 HP 64
 
 

Most OEM computers like Dell has an option to launch factory recover from BIOS. See your BIOS options.
My System SpecsSystem Spec
25 Jan 2018   #6
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

If the PC has a readable key on the COA, my advice would be to clean install W7 :)

Clean Install Windows 7 - Windows 7 Help Forums


Attached Images
Factory Reset Issue.-hardwarecoa.gif 
My System SpecsSystem Spec
25 Jan 2018   #7
Megahertz07

Windows 7 HP 64
 
 

AddRam gave the best option as you won't get all the trash that comes with the computer.
You have to go to the Dell site to download the drivers.

For the updates, use the offline updates and the security only updates.
MS releases SP2 for Windows 7 - Windows 7 Help Forums
My System SpecsSystem Spec
26 Jan 2018   #8
TH3V1RU5

Windows 7
 
 

Quote   Quote: Originally Posted by AddRAM View Post
If the PC has a readable key on the COA, my advice would be to clean install W7 :)

Clean Install Windows 7 - Windows 7 Help Forums
So I've got the Win7 install but I still can't install Win7 without admin rights. Maybe this is a rookie question but how can I get around that?
My System SpecsSystem Spec
27 Jan 2018   #9
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Where are you asked for admin username? Are you able to boot the installation media?

Usually there is an F key that is pressed at post ( after starting the machine, but before windows tries to load). Could be F2 or F11. That should bring up a one time boot menu. Select dvd drive and it will try to boot the installatoion media ( assuming you have the installation dvd in the drive).
My System SpecsSystem Spec
27 Jan 2018   #10
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

More likely to be F12 on your machine

Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive or usb). During the Power-on Self Test (POST), when the Dell logo appears, you can:

Access System Setup by pressing F2 key
Or
Bring up the one-time boot menu by pressing F12 key
My System SpecsSystem Spec
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 Factory Reset Issue.




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