New
#1
non-genuine copy - help!
Hello all
I have had Win 7 64-bit on my laptop about a year now, it's the Ultimate version since I need encryption.
Then recently my copy has become 'non-genuine' and it says I need to activate it. I originally bought the licence/key from a seller on eBay.
I've tried re-entering my product key on-line but it says "the product key you typed has been blocked from use by Microsoft". I've also clicked 'buy a new product key on-line' on the same window and it just takes me to a Windows 10 link with no clear ways to buy.
So my question is: 1) how do I get my Windows 7 activated again without a fresh install, or upgraded to Win 10 WITHOUT a fresh install, and 2) I still need bitlocker encryption also so how do I ensure this?
Thanks!