New
#1
How can I factory reset my laptop?
I really would like to factory reset my laptop and I have no way to do so with the situation I'm in, so I'm hoping someone will be able to help.
First my laptop keyboard was having an issue, it would keep typing the "Y" key constantly when I was trying to login or type anything without me even pressing the key. I would assume a virus caused it, so I disabled the laptop keyboard which also disabled the mouse trackpad.
So I've been using a USB keyboard and mouse in the meantime, which has been working fine for me. But it gets to be annoying and I miss having the original laptop keyboard and mouse, so I would like to factory reset and wipe it all clean to hopefully resolve the issue before. I also can't use CDs since I don't think I have any.
Sadly I can't get to the menu to do so since I'd have to hit the key F2, F8, or F12 when it starts to boot up and my laptop keyboard is disabled and I am unable to hit the keys with the USB keyboard plugged in. So I would really like to know if there's another way to do a factory reset on the laptop besides from the boot up?