Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: How can I factory reset my laptop?

04 Aug 2018   #1
PlushCat

Windows 7 Home Premium 32bit
 
 
How can I factory reset my laptop?

I really would like to factory reset my laptop and I have no way to do so with the situation I'm in, so I'm hoping someone will be able to help.

First my laptop keyboard was having an issue, it would keep typing the "Y" key constantly when I was trying to login or type anything without me even pressing the key. I would assume a virus caused it, so I disabled the laptop keyboard which also disabled the mouse trackpad.

So I've been using a USB keyboard and mouse in the meantime, which has been working fine for me. But it gets to be annoying and I miss having the original laptop keyboard and mouse, so I would like to factory reset and wipe it all clean to hopefully resolve the issue before. I also can't use CDs since I don't think I have any.

Sadly I can't get to the menu to do so since I'd have to hit the key F2, F8, or F12 when it starts to boot up and my laptop keyboard is disabled and I am unable to hit the keys with the USB keyboard plugged in. So I would really like to know if there's another way to do a factory reset on the laptop besides from the boot up?



My System SpecsSystem Spec
.
04 Aug 2018   #2
fireberd

Windows 10 64 bit
 
 

First, the "Y" key problem is a bad key on the keyboard, not a virus or your USB keyboard would do the same thing. The keyboard will have to be replaced.

You didn't list the Toshiba model number so we can't say for sure how to do it, but a BIOS reset is needed to get the keyboard back. There is a CMOS backup battery on the motherboard, usually a CR2032 coin cell and removing that for at least 10 minutes will reset the BIOS.
My System SpecsSystem Spec
04 Aug 2018   #3
PlushCat

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
First, the "Y" key problem is a bad key on the keyboard, not a virus or your USB keyboard would do the same thing. The keyboard will have to be replaced.

You didn't list the Toshiba model number so we can't say for sure how to do it, but a BIOS reset is needed to get the keyboard back. There is a CMOS backup battery on the motherboard, usually a CR2032 coin cell and removing that for at least 10 minutes will reset the BIOS.
the model number is Satellite C855 and I am unsure how to exactly get the BIOS resetted. I'm not really a computer genius haha.
My System SpecsSystem Spec
.

05 Aug 2018   #4
fireberd

Windows 10 64 bit
 
 

Here is a video on how to reset the BIOS.
toshiba satellite c855 cmos reset - Bing video
My System SpecsSystem Spec
05 Aug 2018   #5
Megahertz07

Windows 7 HP 64
 
 

If I understood well, you want to wipe your win 7 installation and replace with a factory Restore, right?
Make sure you have your data backed up on an external drive.
Factory restore can be launched from BIOS.
How to restore your Toshiba computer/tablet to its factory fresh software condition using system recovery
My System SpecsSystem Spec
06 Aug 2018   #6
PlushCat

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
Here is a video on how to reset the BIOS.
toshiba satellite c855 cmos reset - Bing video
Thank you for taking time to assist me. Was just wondering if it could be possible that the keyboard hardware is bad that caused it to act up like that in the first place?
My System SpecsSystem Spec
06 Aug 2018   #7
fireberd

Windows 10 64 bit
 
 

Sticking, intermittent keys are in most every case is a keyboard hardware problem. The keyboard will have to be replaced. It can be done but is not an easy task. I replaced a keyboard on an old Acer laptop and it was a major disassembly procedure. Fortunately I found a YouTube video on the procedure. The replacement keyboard was cheap ($25).
My System SpecsSystem Spec
07 Aug 2018   #8
PlushCat

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
Sticking, intermittent keys are in most every case is a keyboard hardware problem. The keyboard will have to be replaced. It can be done but is not an easy task. I replaced a keyboard on an old Acer laptop and it was a major disassembly procedure. Fortunately I found a YouTube video on the procedure. The replacement keyboard was cheap ($25).
I have found videos on how to replace the toshiba c855 keyboard, but not sure if that also replaced the keyboard hardware, or if the keyboard hardware is somewhere within the inside of the laptop.
My System SpecsSystem Spec
08 Aug 2018   #9
fireberd

Windows 10 64 bit
 
 

What hardware? A keyboard is a self contained component. It connects to the laptop's motherboard which has all the other "hardware".
My System SpecsSystem Spec
Reply

 How can I factory reset my laptop?




Thread Tools




Similar help and support threads
Thread Forum
I'm trying to factory reset my Laptop
I have a problem with my Dell Inspiron 15 that I bought in 2012 and lately it has been sluggish and slow so I plan on getting a new laptop sometime soon. I want to sell the current one and use that $ to go towards my new one but I don't feel comfortable selling it to a stranger without...
Installation & Setup
How to i reset my laptop to factory setting
Hello recently i upgraded my acer laptop to windows 10 .After using for a week and so i starting having problems with it my disk usage started showing 100% although i was not doing any task. so i decided to switch back to my original windows 7 through acer e-recovery management . Now the issue...
Installation & Setup
How do I reset my Laptop back to factory settings?
I own an HP Pavilion g7 laptop with W7 Home Premium x64 and I need to factory reset it. How do I do so? -Thanks Andrew
Performance & Maintenance
Laptop factory reset after windows update!!!!
I'm not sure what has happened here. My daughter has a sony Vaio laptop that came with Home Premium installed. I upgraded it to Professional and it's been working fine for over a year. A few weeks ago it just wouldn't start so inserted the Professional installation discs and did a start up...
Installation & Setup
Acer Laptop Factory Reset Fail
Hi, I've been having some issues with my Acer Aspire 5739 (Windows 7 Home Premium 64 bit) laptop with BSODs and malware, and eventually gave up and decided to just do a factory reset with alt f10 at the Acer splash screen. After it completed what I think is reformatting the drive, it starts up and...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:29.
Twitter Facebook Google+