Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Key not found in Produkey but is in WGADiag

5 Days Ago   #1
Ritjesman

Win7 Pro x64 SP1
 
 
Key not found in Produkey but is in WGADiag

Hello - I'm getting different results from two tools.



Produkey can't find it:
Key not found in Produkey but is in WGADiag-rita-produkey.jpg


& and the MS tool WGADiag can:
Key not found in Produkey but is in WGADiag-rita-mgadiag.jpg


Both tools work fine in a different installation (identical OS). A couple of days ago I re-activated the key with the help a the phone support person who did a lot of slmgr.vbs "dancing" to get the install to become Genuine; is it possible the support person forgot to set some registry value?


I'm working on a machine with two installs. This install is being used to create a re-deployment image which will loaded on my wife's laptop and I'd just like to make sure she won't be hit with any "not a genuine copy" issues.


Thanx in advance for your help.




My System SpecsSystem Spec
.
5 Days Ago   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Quote   Quote: Originally Posted by Ritjesman View Post
A couple of days ago I re-activated the key with the help of a phone support person who did a lot of slmgr.vbs "dancing" to get the install to become Genuine; is it possible the support person forgot to set some registry value?
This sounds suspect!!!
My System SpecsSystem Spec
5 Days Ago   #3
Ritjesman

Win7 Pro x64 SP1
 
 

Hi Paul - not sure what you mean by "suspect"? That my copy of W7 is legit or that the support person made a mistake? If you mean "legit" my copy W7 Pro was purchased about two weeks ago from a Nederlands vendor called Softkeys. Softkeys


The first time I used the key it activated as expected. I then de-activated it (using slmgr.vbs per instructions I found here) so I could re-use the key in my testing install. The second time it required activation by phone. According to the support person it is unusual for consumers to have two installs on the same machine & that was the root of the problem.


If you're not questioning my honesty I apologize for over-reacting. If you are questioning my honesty I'd like to understand why ..,
My System SpecsSystem Spec
.

5 Days Ago   #4
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Ritjesman,

No, I am not questioning your honesty, I just didn't word the post very well or explain what I meant by that, sorry.
What I meant to say was that when you said that a support person had done a lot of slmgr.vbs "dancing" to get the install to become genuine, I thought that you might have been sold a pirate Product Key!

I hope this helps!
My System SpecsSystem Spec
4 Days Ago   #5
Ritjesman

Win7 Pro x64 SP1
 
 

Given the environment we live in I appreciate your caution. Just as an FYI:
Key not found in Produkey but is in WGADiag-ms-support-proof.jpg


And,, yes, I'd still like to understand why both WGADiag and Belarc find the properly activated key but Produkey doesn't


My System SpecsSystem Spec
4 Days Ago   #6
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Ritjesman,

Quote   Quote: Originally Posted by Ritjesman View Post
And, yes, I'd still like to understand why both WGADiag and Belarc find the properly activated key but Produkey doesn't
It could be that Produkey isn't as thorough or well written as the other two!
Perhaps another member could shed some light on it for you!
Does it really matter though, considering that you have the information that you need?

I hope this helps!
My System SpecsSystem Spec
4 Days Ago   #7
Ritjesman

Win7 Pro x64 SP1
 
 

Hi Paul -

Quote   Quote: Originally Posted by Paul Black View Post
Does it really matter though, considering that you have the information that you need?

Actually, you're absolutely correct ...
My System SpecsSystem Spec
4 Days Ago   #8
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Ritjesman,

Quote   Quote: Originally Posted by Ritjesman View Post
Hi Paul - Actually, you're absolutely correct ...
Don't worry, we all have days like that .
My System SpecsSystem Spec
Reply

 Key not found in Produkey but is in WGADiag




Thread Tools




Similar help and support threads
Thread Forum
Peruse my WGADiag Tool Please?...
Hi: Today I went to the MS website to download a Win7 SP1 ISO for safe-keeping. Entered my Product Key and MS liked it and then asked me to select my preferred language for my ISO. When I searched the drop-down box English was nowhere to be found. I purchased this Win7 Ultimate retail box from...
Windows Updates & Activation
Lost Pwr During Defrag - FOUND folder not found
Last night was using Auslogics to defrag an external WD 1.5TB BU drive... 2 hours in we had a power loss...lights and TV went out and came back on. The laptop that was running the Auslogics had a batt, but the external drive lost power in the middle of the defrag process. Turned everything off for...
Performance & Maintenance
ProduKey Windows Key, Wrong Version of Windows?
Hello, I just used ProduKey to get a Windows 7 Home Premium Key off of a hard drive with a corrupt OS. However, when I try to activate Windows with this key, it tells me that it is a key for the wrong version of Windows. I installed W7 Home Premium, 64x, and updated to SP1. The ProduKey key says...
Software
operating system not found and no drivers were found eror
as usual I turned off my laptop and after a while a turned on again to use my laptop but it couldn't reach operating system and showed error : " OPERATING SYSTEM NOT FOUND" ! I tried all instructions to solve the problem and finally run by windows start up CD to re-install new windows. this...
Installation & Setup
ProduKey
Source
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:09.
Twitter Facebook Google+