tried install Windows 7, I get a BSOD with igdkmd64.sys


  1. mijitarms
    Posts : 2
    Independent
       New #1

    tried install Windows 7, I get a BSOD with igdkmd64.sys


    So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:

    "igdkmd64.sys

    PAGE_FAULT_IN_NONPAGED_AREA

    Technical information:

    *** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

    [Could have misplaced a zero..]

    Anyways, if anyone could me know what my problem might be.

    Specs:
    Intel DG43NB desktop motherboard
    4GB DDR2 @ 800mhz
    Intel Core 2 Quad Q9400 processor

    If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

    PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    mijitarms said:
    So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:

    "igdkmd64.sys

    PAGE_FAULT_IN_NONPAGED_AREA

    Technical information:

    *** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

    [Could have misplaced a zero..]

    Anyways, if anyone could me know what my problem might be.

    Specs:
    Intel DG43NB desktop motherboard
    4GB DDR2 @ 800mhz
    Intel Core 2 Quad Q9400 processor

    If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

    PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!
    do you by chance have the original dmp file. Located in c:\windows\minidump.
    zip them and upload to us using the attachment icon (see pic)

    Ken J++
    Last edited by zigzag3143; 21 May 2011 at 06:24.
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  4. kegobeer
    Posts : 2,913
    Windows 7 Ultimate x64 SP1
       New #3

    Have you updated your motherboard's BIOS to the latest version (released on November 13, 2009)? Have you disconnected all non-essential devices (everything except for the primary hard drive and onboard video) prior to installing 7?
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  6. mijitarms
    Posts : 2
    Independent
    Thread Starter
       New #4

    Problem fixed


    I had to remove my video card and after that my download went smooth and rapidly! Got it installed in under half an hour rather than over 7 hours! Thanks all for the help! The reason I removed the video card was because the igdkmd64.sys I was talking about is related to my onboard video graphics accelerator and so I decided to remove all my non-essential hardware and then it worked!:)
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  7. myzr7
    Posts : 1,797
    Windows 7 Ulti. x64
       New #5

    mijitarms Welcome to SevenForums. Thanks for letting us know what resolved your problem. Was you able to add your graphics card back in and then pick up a driver for it? Did Windows update find one for you? Hope you enjoy the 7 and SF. Great Windows 7 How to's Windows 7 - Tutorial Index
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