Unsuccessful download of Windows 7 ISO with valid product key

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  1. jwblue17
    Posts : 18
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
       New #1

    Unsuccessful download of Windows 7 ISO with valid product key


    I am getting an error message from the Microsoft Website.

    "We encountered a problem processing your request. Please try again later"
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  3. SIW2
    Posts : 16,154
    7 X64
       New #2

    Microsoft Windows and Office ISO Download Tool
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  4. jwblue17
    Posts : 18
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       New #3

    SIW2 said:
    Microsoft Windows and Office ISO Download Tool
    Do I need a product key to use that?

    I just got off the phone with someone at MSFT. They told me it was impossible to retrieve a Windows 7 key from a hard drive. Whatever the two keys I retrieved using Jelly Bean and a batch file are invalid.


    Is there any way to retrieve a Windows 7 Key from a hard drive?
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  6. SIW2
    Posts : 16,154
    7 X64
       New #4

    Do I need a product key to use that?
    Not needed to download the iso.

    You will need a product key to activate. If it was an OEM preinstall, you should have one on a sticker somewhere. If it is illegible, you can use Dism++10.1.1000.80.zip to back it up.

    Click Toolkit in the left pane, then Active backup in the main window. Click Backup.

    Then copy the entire dism++ folder somewhere safe - e.g. a usb stick or another drive.
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  7. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #5

    Welcome to the Forum

    I can see you have a Desktop with win 10.
    Why do you want a Win 7 installation disk?
    Did your computer came with Win 7?
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  8. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #6

    In Magic Jellybean, it's the CD key (25 characters) not Product ID.


    Unsuccessful download of Windows 7 ISO with valid product key-capture.png
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  10. jwblue17
    Posts : 18
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       New #7

    Megahertz07 said:
    Welcome to the Forum

    I can see you have a Desktop with win 10.
    Why do you want a Win 7 installation disk?
    Did your computer came with Win 7?

    My computer originally had Windows 7 on it. I am having an issue with the Network Adapter that I believe is not compatible with Windows 10.
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  11. jwblue17
    Posts : 18
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       New #8

    Snick said:
    In Magic Jellybean, it's the CD key (25 characters) not Product ID.


    Unsuccessful download of Windows 7 ISO with valid product key-capture.png
    I will give that a try.

    Thank you.
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  12. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #9

    Your system specs don't help whatsoever! Have you checked your Network Adapter's (NA) manufacturer's website for compatibility with Win 10?
    What brand and model is your NA?
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  13. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #10

    Depending on how you installed win 10, your computer may still have a Factory Recover partition.

    To help us to help you, you must edit your computer specs with all information.
    System Info - See Your System Specs
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