Repair Install Compatibility Error:You can't upgrade 64-bit Windows...

Hi Cittizin7,

Cittizin7 said:

what! I ran WinPE from a bootable usb inorder to use AOMEI backupper, why is that listed when I query my Win 7 DVD??

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Details for image : E:\sources\boot.wim

Index : 1
Name : Microsoft Windows PE (x86)
Description : Microsoft Windows PE (x86)
Size : 807,709,426 bytes

Index : 2
Name : Microsoft Windows Setup (x86)
Description : Microsoft Windows Setup (x86)
Size : 888,057,845 bytes

The operation completed successfully.

The above information is for x86 [32-bit] NOT x64 [64-bit].

Problem solved!

Hi Snick,

Snick said:

Your ball Paul Black.

As you are dealing with this I will leave it upto you!

Paul Black said:

Hi Snick,



As you are dealing with this I will leave it up to you!

I'm done! 32bit 64bit games, done!
Bill

Cittizin7 said:

I gotta go for now. Snick, if you don't help me resolve this I'm going to have to appeal to a moderator.

You verified the current installed OS is 64bit, it appears you verified your repair install as x86/winPE as x86, which is 32bit. Until you locate or create a 64bit repair install/winPE -- nobody, neither Paul or Snick or anyone else, can help. If you appeal to moderator staff, I will appeal amicus curiae, not to oppose anyone, rather to support Snick (and Paul if need be).

Let's all smile, breathe, breathe again; now if your windows dvd was not yet polled by dism command-line, make sure dism will be "aimed" at the windows dvd, do the command-line, report the findings of that windows dvd.

Hi Cittizin7,

So we now know that the INSTALLED OS is 64-bit and the DVD/ISO that you are trying to use is 32-bit!

[1] As far as I know, Cyberpower computers come with a pre-installed key [embedded].
[2] Is there a 25 alphanumeric key for win 7 on the side of the desktop?
[3] Was the OS originally Win 10?
[4] Have you re-installed the OS at some stage with Win 7?
[5] Have you contacted Cyberpower and asked them for a DVD [there may be a small fee payable]?

[6] You might have a recovery partition [reset to factory] . . .

Post a screenshot of the Disk Management => Disk Management - Post a Screen Capture Image.
Pay special attention to Step 5.

[7] If you re-installed Win 7 from a DVD/ISO, then you obviously activated it, you can retrieve your Product Key using either Belarc Advisor or Magic Jelly Bean. Using Magic Jelly Bean, it is the CD Key that you want, NOT the Product ID.

I hope this helps!

Hi Cittizin7,

I have just written the following batch script that will be useful for members that are going to either perform a clean or repair install. The data produced will help the members helping them by having the correct information!

Please download and run => Required_Clean_And_Repair_Install_Data.bat, and then upload the Clean_Repair.txt desktop file that is created.

I hope this helps!

Hi Cittizin7,

Please download this [thanks Megahertz07] to your desktop => Win 7 SP1 HP 64-bit ISO.
Links expire: 10/22/2019 3:31:08 PM UTC.

I hope this helps!