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Windows 7: Repair Install Compatibility Error:You can't upgrade 64-bit Windows...

4 Weeks Ago   #1
Cittizin7

Windows 7 Home Premium 64 bit.
 
 
Repair Install Compatibility Error:You can't upgrade 64-bit Windows...

C.F my WU thread Servicing Stack 2019-09 kb4516655 & some updates fail clean install.



The Problem:

I did a clean install in september on a new hard drive because my old one failed.
During install I selected to format as "new" drive.
Things apparently got messed up when I installed Convenience rollup(s) aka "Service pack2" or whatever.
Snick & Paul Black helped me out. I learned my WinUpdate.log revealed some issues, SURT.log is fine, so IIRC this means Repair Install should work.

Now I can't do a Repair Install, receive the following error. I did some googling, but prefer to ask here first:

FYI, I followed the steps at Repair Install
- I disabled my antivirus.

The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

You canít upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings.


32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc.


I used the same exact DVD when I clean installed successfully in September.
And, my system is 64bit:


Repair Install Compatibility Error:You can't upgrade 64-bit Windows...-sytem-specs_64bit.png






Maybe I'm looking in the wrong place, but afaik, the forum rules don't say anything about posting outside links, so here's some searches I did. I don't want to proceed without knowing what I'm getting into.

You canít upgrade 64-bit Windows to a 32-bit version of Windows - Microsoft Community

old post:
Windows 7 x64 "upgrade" repair fails (also Windows Update error 800B0001) - Super User




Thanks!




My System SpecsSystem Spec
.
4 Weeks Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Cittizin7,

Check which bit version [architecture] is actually installed. Click Start => Control Panel => System.

I hope this helps!
My System SpecsSystem Spec
4 Weeks Ago   #3
Cittizin7

Windows 7 Home Premium 64 bit.
 
 

I also selected the correct version of the os ie HOME PREMIUM
My System SpecsSystem Spec
.

4 Weeks Ago   #4
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Cittizin7,

Quote   Quote: Originally Posted by Cittizin7 View Post
I also selected the correct version of the os ie HOME PREMIUM.
Is that an answer to my post #2?
My System SpecsSystem Spec
4 Weeks Ago   #5
Cittizin7

Windows 7 Home Premium 64 bit.
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi Cittizin7,



Is that an answer to my post #2?



Nope, I edited my original post - the answers there. It's 64bit. (see picture there)


Thanks!
My System SpecsSystem Spec
4 Weeks Ago   #6
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Cittizin7,

Let's check which architecture the DVD is . . .

[1] Open an elevated cmd prompt.
[2] Insert the Win 7 SP1 installation disk.
[3] Close any autoplay popup.
[4] In the elevated cmd prompt type dism /Get-WimInfo /WimFile:X:\sources\boot.wim. Change the X to the CD/DVD/USB drive letter.

What does it say?

I hope this helps!
My System SpecsSystem Spec
4 Weeks Ago   #7
Cittizin7

Windows 7 Home Premium 64 bit.
 
 

what! I ran WinPE from a bootable usb inorder to use AOMEI backupper, why is that listed when I query my Win 7 DVD??



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Details for image : E:\sources\boot.wim

Index : 1
Name : Microsoft Windows PE (x86)
Description : Microsoft Windows PE (x86)
Size : 807,709,426 bytes

Index : 2
Name : Microsoft Windows Setup (x86)
Description : Microsoft Windows Setup (x86)
Size : 888,057,845 bytes

The operation completed successfully.
My System SpecsSystem Spec
.
4 Weeks Ago   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Your ball Paul Black
Cittizin7
seems to be on same issue on this post here
You asked for my help via PM, then...
and you don't want to TeamViewer to fix your problem
OK with me by.
Bill
My System SpecsSystem Spec
4 Weeks Ago   #9
Cittizin7

Windows 7 Home Premium 64 bit.
 
 

that WinPE USB drive is no longer attached to my PC.
My System SpecsSystem Spec
4 Weeks Ago   #10
Cittizin7

Windows 7 Home Premium 64 bit.
 
 

Quote   Quote: Originally Posted by Snick View Post
Your ball Paul Black
Cittizin7
seems to be on same issue on this post here
You asked for my help via PM, then...
and you don't want to TeamViewer to fix your problem
OK with me by.
Bill

You said I don't have to use TeamViewer, and I prefer not to. And it's not the same problem as the post you copied.


I don't see why I can't get help ON THE FORUM without being pressed to use TeamViewer! If you were ready to go through a Teamviewer session then I didn't see why you couldn't spend the time to walk me through the Repair Install via forum posts.


If you don't want to help me then please don't get involved.


thanks.
My System SpecsSystem Spec
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 Repair Install Compatibility Error:You can't upgrade 64-bit Windows...




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