Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win 7 will not let me download anything!

3 Weeks Ago   #1
Jennymurdock

Win 7
 
 
Win 7 will not let me download anything!

I just posted this and it got deleted, anyway arrgh! I have a Win 7 professional HP Compaq PC. Since we got it I can't download any software period! I tried updating the printer drivers and it won't do it. I tried downloading free malware software, I only got an "error" message and nothing else. It won't let me download a brave browser (or any browser) it says "internet not connected' even though it is connected. I have no idea why it's doing this at all. Any and all help is greatly and desperately appreciated! : ) Thanks in advance!


My System SpecsSystem Spec
.
3 Weeks Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Jennymurdock,

Welcome to SevenForums!

Quote   Quote: Originally Posted by Jennymurdock View Post
I have a Win 7 professional HP Compaq PC. Since we got it I can't download any software period!
[1] Can you install any software from a USB?
[2] Are there any Restore Points that you could use?
[3] Have you tried running the trouble-shooter?

Click Start => Control Panel => Network and Sharing Centre => Troubleshoot problems.

I hope this helps!
My System SpecsSystem Spec
3 Weeks Ago   #3
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Jennymurdock,

On another computer, download the following to a USB, and run it on the problem OS directly from the USB.

Under the heading ipconfig /all . . ., please run IP_Config_All.bat, Option [2] from here => My BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

NOTE: The reason I link to the thread above rather than posting the .bat file here is because it makes it easier if I have to amend the batch script. This way, I only have to amend it and upload it to one location.

I hope this helps!
My System SpecsSystem Spec
.

3 Weeks Ago   #4
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Jennymurdock,

Can you also do the same for the following . . .

Under the heading msinfo32 [MS System Information] - Problem Devices . . ., please run MS_Info32_Find_Problem_Devices.bat, Option [2] from here => My BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

I hope this helps!
My System SpecsSystem Spec
2 Weeks Ago   #5
Jennymurdock

Win 7
 
 

Hi Paul!
Thank you so much for replying several times to my call for help! :) Sorry it's taken so long to reply, my life is going insane a little bit and I have had no time to myself.


I wanted to do your first suggestion, but I don't know which option to choose as far as the troubleshooting goes. The ones I figured may be of help were either from Programs (run earlier version of Windows) or under Systems and Security/check performance issues (would that be the one to try)?
Restore points won't work because this PC was like this since we bought it (used) from someone a few years ago.


Also, to make matters a bit more sticky, I don't have another computer that I can use to download anything, everyone I know has a Mac, LOL! I don't have a thumb drive or other external HD, unless I could somehow email the program to myself on someone else's Mac?


I do not want to update my system to windows 10, I've heard so many horror stories that I disabled the automatic updates- someone said that they didn't and then their PC decided to do an automatic update to Win 10 without them saying "ok" to it.
Anyway thank you so so much for getting back to me on this, you're the best!
My System SpecsSystem Spec
2 Weeks Ago   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jenny,

since youv'e had these problems ever since you bought it,
have a read of this



HP PCs - Performing an HP System Recovery (Windows 7) | HP(R) Customer Support

If you have any personal data back it up to a USB, there cheap

it might entail a fair bit of updating, we can get you upto date a lot quicker
So as soon as its up and running RESET windows updates to Never

Roy
My System SpecsSystem Spec
1 Week Ago   #7
Megahertz07

Windows 7 HP 64
 
 

It seems that you bought a computer that has been modified using group policies (gpedit.msc) to block modifications by the user.

As Roy suggested, the best thing to do is to do a System Recovery: This option re formats the system drive (usually C:), re installs the original operating system, and re installs all the original hardware drivers and software. System Recovery does not impact user created partitions.

But before you proceed, lets see if you still have the recovery partition.
Open Disk manager (C:\Windows\System32\diskmgmt.msc) expand the window, expand the columns so we can read them and with the snipping tool take a snapshot of the whole window and save it.
Post it here as an attachment. Use the paper clip on the Quick Reply window, browse to the saved file and upload.

As also suggested, Set windows update to never check and install the updates using Simplix
MS releases SP2 for Windows 7
My System SpecsSystem Spec
.
Reply

 Win 7 will not let me download anything!




Thread Tools




Similar help and support threads
Thread Forum
Unable to download updates automatically/manually, download hangs
I'm trying to download updates through Windows Update, it shows that I have 139 important updates, and 40 optional ones. I selected them and clicked the install button but it got stuck at "Downloading updates (0 kb total, 0% complete)". I cancelled and retried choosing only 24 important updates and...
Windows Updates & Activation
12 mbps download speed, but programs take a long time to download
For some reason programs and files are taking a very long time to download (about 30 kbps), but youtube plays fine, I can go to any website and troubleshooting shows nothing wrong. I went to speedtest.net and I'm averaging about 12 mbps so files should be downloading fast. At this point I'm...
Network & Sharing
Download speeds drop to 0 kb/s and the download has to be restarted
I have a problem with Windows 7 64bit. When i download any file from the internet after some seconds the download decreases the speed and gets stuck at 0kb/s and wont continue downloading. This happens to me with every program that tries to download something: google chrome, firefox, game...
Network & Sharing
Explorer 10 Download Manager not allowing complete download
I Installed Explorer 10 on my Windows 7 Pro 64 bit yesterday everything seems fine with the exception of download manager. When downolading files it completes download then says running security scan after that says files has virus and deletes the file so I am now unable to download files. I...
Browsers & Mail
Download issues: Internet Download Manager
Hello, from several days I'm struggling with an annoying issue. So, while downloading different files over the Internet with download manager my downloading in the certain point suddenly going down without any concrete reason. I have tried everything without any effects (even format), but I have...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:39.
Twitter Facebook