new used pc install- wont get past "starting windows" splash screen

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  1. Posts : 61
    win 7 pro 64
       #1

    new used pc install- wont get past "starting windows" splash screen


    i7 7600
    rx 590
    16gb ram
    gb h170-d3hp
    GA-H170-D3HP (rev. 1.0) Support | Motherboard - GIGABYTE Global

    I bought it with w10 on it. im not going to have none of that nonsense. I took the ssd out, installed a brand new 870 evo 1tb

    so trying to install w7 64

    it prompts to "press key to boot" from cd message.

    then says loading files and doesnt continue after.

    what can I check or what more info is needed to help?
      My Computer


  2. Posts : 722
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #2

    Are you using a "as is" Windows 7 SP1 64-bit disc which does not have USB3 and SATA and other drivers integrated into it?

    Update your Win 7 installation media
      My Computer


  3. Posts : 61
    win 7 pro 64
    Thread Starter
       #3

    thanks for the reply. yes as is. mouse and KB works in bios so dont know why the issue.

    this is why I chose these components (or this used pc build) is because it should install w7 perfectly fine.

    everything is supported regularly.

    funny though, but I didnt see the dvd drive as an option. maybe im not looking in the right place. so when it comes to boot I get a message.

    status 0xc0000185

    when I press enter a few times, the "press any button" thing comes up. the dvd drive is spinning. but then hangs on the starting windows splash screeen
      My Computer


  4. Posts : 722
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #4

    The keyboard and mouse stop working because the Windows 7 disc lacks necessary drivers.
    I had to upgrade my own Windows 7 Professional SP1 64-bit disc a few years ago for the same reason.
    You should make use of SIW2's web page link that I provided so you can upgrade your disc.
      My Computer


  5. Posts : 61
    win 7 pro 64
    Thread Starter
       #5

    the KB and mouse work perfectly well. at least in bios and on prompts like ENTER and such. works fine. dont understand what I wrote wrong that you think it isnt working
      My Computer


  6. Posts : 7,351
    Windows 7 HP 64
       #6

    You have almost the same MB than I do.
    I think you didn't understand what @flavallee explained. The GA-H170-D3HP requires some drivers that isn't on the Win 7 installation drive. You need to add USB3.x, SATA and NVMe drivers to the installation files. If you don't you won't be able to install Win 7 on the GA-H170-D3HP.
    Under BIOS you use BIOS drivers. That is why you can use USB mouse and keyboard.
      My Computers


  7. Posts : 722
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #7

    Megahertz07 said:
    I think you didn't understand what @flavallee explained. The GA-H170-D3HP requires some drivers that isn't on the Win 7 installation drive. You need to add USB3.x, SATA and NVMe drivers to the installation files. If you don't you won't be able to install Win 7 on the GA-H170-D3HP.
    Under BIOS you use BIOS drivers. That is why you can use USB mouse and keyboard.
    Thanks for backing up what I said to rocketman122.
      My Computer


  8. Posts : 61
    win 7 pro 64
    Thread Starter
       #8

    @flavallee dont mind my inexperience, aka stupidity. ive never done these things in any install. I just run the dvd and its done.

    @Megahertz07 thanks for the assist and explanation.. I appreciate all your help and knowledge. regarding this process

    Update your Win 7 installation media

    ..do I do this on another pc and "slip" these drivers into a win7 disc I burn? is there a video on how to do this?

    I dont have experience with this at all. ive installed win 7 multiple times, but never had to modify the disc

    in the mb page, under chipset is the last file " Microsoft Hot fix [KB2685811(64)] 2014/05/02"
    is this something I need to tackle too? what a pita. curious on all this, when the mb was still using w7 as default os when this board came out? me and win10 are not friends so no choice but figure out how to do this.

    cheers friends. enjoy your weekend
      My Computer


  9. Posts : 181
    Windows 7 Pro 64-bit
       #9

    I got a similar problem two months ago when re-installed my HP computer.
    use KB/mouse working on BIOS mode then changed to idle (their red LEDs went dim ) when "starting windows" pop-up.
    it was a USB port/driver issue.

    Make Windows 7 bootable after motherboard swap

    I tried various ways. DISM or non-DISM. to add drivers, USB3 driver, , ,

    It's found that the easiest way is to use a PS/2 mouse or KB. it will work before and after "starting windows". once go through, Windows re-starts. then simply install HP USB3 drivers (a little specific). after USB driver installed, you can re-connect your USB mouse and KB. they are functional properly.


    rocketman122 said:
    i7 7600
    rx 590
    16gb ram
    gb h170-d3hp
    GA-H170-D3HP (rev. 1.0) Support | Motherboard - GIGABYTE Global

    I bought it with w10 on it. im not going to have none of that nonsense. I took the ssd out, installed a brand new 870 evo 1tb

    so trying to install w7 64

    it prompts to "press key to boot" from cd message.

    then says loading files and doesnt continue after.

    what can I check or what more info is needed to help?
      My Computer


  10. Posts : 7,351
    Windows 7 HP 64
       #10

    @rocketman122, I've sent you a private message.

    To install Win 7 on your GA-H170-D3HP
    Reset BIOS or load defaults.
    Set Disk mode to AHCI, not RAID
    Select OS mode = other.
    Disable fast boot and secure boot (Win 7 isn't compatible)

    Windows can be installed in two ways: Legacy-MBR or UEFI-GPT
    To install as Legacy-MBR you must boot the installation drive as Legacy
    To install as UEFI-GPT you must boot the installation drive as UEFI.

    As you have a UEFI BIOS, you should install as UEFI-GPT
    Detach any other drives (SATA or Power cable) from the MB.

    During POST, press F12 to launch the boot menu. You will see two options for the USB drive. USB UEFI (Name) and USB (Name). Select USB UEFI (Name).
    Go to install and delete ALL partitions on the main drive till you have one and only one unallocated space and then proceed.
      My Computers


 
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