Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 32 to 64 bit

30 Nov 2009   #1
legirons

Windows 7
 
 
Windows 7 32 to 64 bit

Hello All, I am new to this forum so please excuse any goofs in posting my question. I have a Dell Studio 1735 that had a Vista 32 bit OS. I recently installed the Windows 7 upgrade. Since installing the OS I discovered my laptop is 64 bit compatible and I want to do the “clean” install to the 64 bit. I purchased the software from Microsoft and it has the disc for 64 bit. When I try to run the disc it gives me the message; “This installation disc isn’t compatible with your version of Windows. To upgrade, you need the correct installation disc. For more information, check your computer’s system information. To install a new copy of Windows, restart (boot) your computer using the installation disc, then select Custom (advanced).”
Thanks for any help with my problem.


My System SpecsSystem Spec
.
30 Nov 2009   #2
Frostmourne

Windows 7 Ultimate x86-64
 
 

You can't upgrade from x86 to x64. You'll need to reboot, choose custom (advanced) delete all your partitions and allow 7 to create new partitions.
My System SpecsSystem Spec
30 Nov 2009   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you have a Dell, you may discover an area, in the future, that you may question. You will notice that you have a D:/ drive. On Dell computers the factory installs this D drive, it contains information that will allow you to bring your computer back to the state that it was when you first made the purchase. This drive can be deleted if you still have the discs that came with the comuter. The discs contain the same information as the D drive. It would only really be needed if you want to service your comuter under the terms of the warranty.
My System SpecsSystem Spec
.

30 Nov 2009   #4
kronwhon

Windows 7
 
 

Quote   Quote: Originally Posted by Frostmourne View Post
You can't upgrade from x86 to x64. You'll need to reboot, choose custom (advanced) delete all your partitions and allow 7 to create new partitions.

This is what you need to do. However, if it is an upgrade disc, you will be required to call MS tech support to solve the activation problem.

Call 1-800-936-4900, and tell them you have an invalid product key error message. They will help. There are also posts on here as to how to perform a successful clean install with an upgrade disc, but I work for MS, and don't necessarily condone those methods.
My System SpecsSystem Spec
30 Nov 2009   #5
legirons

Windows 7
 
 

My problem is that I can't get past the message I am receiving when the disc spins up. It thinks I need to use the 32 bit disc. Should I use the F12 key and force it to boot up on the disc? I don't think there is an issue with the product key.
My System SpecsSystem Spec
30 Nov 2009   #6
kronwhon

Windows 7
 
 

What is the exact error message?
My System SpecsSystem Spec
30 Nov 2009   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by legirons View Post
My problem is that I can't get past the message I am receiving when the disc spins up. It thinks I need to use the 32 bit disc. Should I use the F12 key and force it to boot up on the disc? I don't think there is an issue with the product key.
Hi and welcome

You dont need to use the 32 bit. you need to go into bios and make sure the dvd is checked so it can be booted from. then put the dvd in and boot to it. you will be installing from the 64bit dvd and should not ask you about the version.

Ley us know if it doesnt

I have the same dell

Kenn J+
My System SpecsSystem Spec
30 Nov 2009   #8
gregrocker

 

You have to BOOT from the Windows 7 DVD, not run it from Vista.

Once booted, choose Custom install and as stated Delete all, Create New as you wish, then Format and install.

If you have the Recov disks that came with the computer, you can delete any Recovery partition that is there, but I would make recov disks first if you don't have them.

This is likely not an activation issue. Bypass the request for your key and upon connection to the internet, activate at Computer>Properties link. You may have to make a robo call to exchange numbers but it is unlikely since it will read the same hardware matching the key. It is blocking key now because it thinks you are trying to install a second copy on same computer.
My System SpecsSystem Spec
30 Nov 2009   #9
Frostmourne

Windows 7 Ultimate x86-64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You have to BOOT from the Windows 7 DVD, not run it from Vista.

Once booted, choose Custom install and as stated Delete all, Create New as you wish, then Format and install.

If you have the Recov disks that came with the computer, you can delete any Recovery partition that is there, but I would make recov disks first if you don't have them.
Alternatively, use Macrium Reflect Free to make an image and boot disc.

www.macrium.com/reflectfree.asp
My System SpecsSystem Spec
30 Nov 2009   #10
legirons

Windows 7
 
 

zigzag3143, sounds like good advice, however since it is close to football game time, think I will wait until tomorrow.
My System SpecsSystem Spec
Reply

 Windows 7 32 to 64 bit




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App