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Windows 7: BSOD System_Service_Exception After Upgrade from Vista

07 Dec 2009   #1
FY1

windows 7
 
 
BSOD System_Service_Exception After Upgrade from Vista

Just upgraded an HP Laptop using HP Windows 7 kit. Everything went smoothly with no errors. However, as soon as logged in and got past the welcome screen, received the blue screen with System_Service_Exception. Tried everything from Advanced Boot Options including various Safe Modes and Repair Your Computer but none has helped- getting the same blue screen with System_Service_Exception. The furtherst I got was to the desktop for 2 minutes before the same thing happened. I am attaching the latest dmp files for your consideration. I can't afford to do a clean install. Please help with any thoughts you may have. Many thanks.




Attached Files
File Type: zip DMPFILES.zip (322.8 KB, 2 views)
My System SpecsSystem Spec
.
07 Dec 2009   #2
torrentg

7600.20510 x86
 
 

Hey.

Clean install is best. You know it because you already said it.

You can try to update these drivers:
Code:
enecir   enecir.sys   Mon Dec 29 23:18:39 2008
SynTP    SynTP.sys    Thu Sep 18 19:30:18 2008
Install the latest video card driver from NVIDIA's website. <<< Most important here.
My System SpecsSystem Spec
07 Dec 2009   #3
FY1

windows 7
 
 

Thanks for the reply. You are probably right about the clean install but I am not ready to give up yet. How can I install drivers when it goes to BSOD within 2 minutes? At best, I can access DOS through Safe Boot with Command Prompt (thats how I copied the DMP files). Can I do it through System Recovery?
My System SpecsSystem Spec
.

07 Dec 2009   #4
torrentg

7600.20510 x86
 
 

Device manager in safe mode.
My System SpecsSystem Spec
07 Dec 2009   #5
FY1

windows 7
 
 

I can't get to Device Manager, even in safe mode. It shuts me down in less than 2 minutes. I have to find a way to do it in command prompt. Any thoughts?
My System SpecsSystem Spec
07 Dec 2009   #6
torrentg

7600.20510 x86
 
 

Clean install by booting to Windows DVD.
My System SpecsSystem Spec
07 Dec 2009   #7
FY1

windows 7
 
 

Problem Solved and I feel a little silly. There was an SD card in the the card reader and apparently the drivers for the card reader were not updated. Took it out and it booted fine, updated all drivers (HP and MS) and works great. Thanks for your help.
My System SpecsSystem Spec
07 Dec 2009   #8
torrentg

7600.20510 x86
 
 

You're welcome. That's nothing to feel silly about. It was a legitimate problem.

Glad that you solved your issues!
My System SpecsSystem Spec
16 Dec 2009   #9
gmckayca

Windows 7
 
 
Windows 7 upgrade from Vista picky about SD card

Thanks to the original poster who mentioned that he resolved his issue when he removed an SD card from a slot on his PC.

I had been going nuts with the BSOD since I installed Windows 7 (upgrading from Vista) on my HP dv5 laptop last Saturday night, trying all sorts of ways to update drivers, etc. when I couldn't get Windows to boot up in Safe mode or any other way. And what was especially frustrating was that the Windows 7 Upgrade Advisor had told me that everything was fine on the laptop before it started the install. Wrong. What a tease!

And there are many, many threads on different forums out there about resolving a blue screen error that appeared after upgrading to Win 7. I tried all of them with no success.

Anyway, when I popped out the SD card, voila... a start-up with no immediate crash. I was then able to run various updates from the HP website and Microsoft website.

So I am posting here so that this simple solution might appear higher up in the Google search results.
My System SpecsSystem Spec
16 Dec 2009   #10
gregrocker

 

Good on ya.
My System SpecsSystem Spec
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 BSOD System_Service_Exception After Upgrade from Vista




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