Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Vista 64bit to windows 7 64 bit problem

21 Dec 2009   #1
Vojo2009

windows vista
 
 
Windows Vista 64bit to windows 7 64 bit problem

So i have hp touchsmart IQ522 and when i got it was windows vista
64-bit and its all fine , but i decided to update to windows 7 and i did so but it was clean instal. then i relised i lost some on the hp programs like ( hp touchsmart softwere application) which i use a lot.. and i was trying to find it but ther is possible download. so i done full system recovery and now im back to vista and when i try to upgrad to windows this time to keep the files but when i try to do that this is what i get :

"The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

  • You canít upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings.

  • 32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc. "
And Yes i have windows vista 64 bit its just very confusing ... if anyone can help me please thank you


My System SpecsSystem Spec
.
21 Dec 2009   #2
gregrocker

 

You should be able to get those Touchsmart applications on the Support Downloads page for your model computer. If not, contact HP.

Clean install is your best bet. In-place Upgrades transfer corruption and bloat from the Vista install.

If you want to do the inferior in-place Upgrade, then you will need to use a 64 bit installer.
My System SpecsSystem Spec
21 Dec 2009   #3
Vojo2009

windows vista
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You should be able to get those Touchsmart applications on the Support Downloads page for your model computer. If not, contact HP.

Clean install is your best bet. In-place Upgrades transfer corruption and bloat from the Vista install.

If you want to do the inferior in-place Upgrade, then you will need to use a 64 bit installer.
ok ... i already sent an email to HP telling them but no reply yet....But thanks...Cuz i really need this application
My System SpecsSystem Spec
.

21 Dec 2009   #4
gregrocker

 

I would call them to get better response.

Did you check the Support Downloads webpage for your computer? There are quite a few touchsmart apps for your model: http://h20180.www2.hp.com/apps/Looku...&submit=Go+%BB

The Win7 installer is nearly driver-complete; newer will arrive in Windows Updates.
My System SpecsSystem Spec
21 Dec 2009   #5
Vojo2009

windows vista
 
 

Ahh yeah your right ill call them ...why didt i think of that haha thanks
My System SpecsSystem Spec
21 Dec 2009   #6
gregrocker

 

You might not need to. The apps appear to all be on the downloads page for your model linked here: http://h20180.www2.hp.com/apps/Looku...&submit=Go+%BB

You may want to go ahead and do an in-place Upgrade to see how performance is.

But later if you decide to clean install, the apps are there on the downloads page so you don't have to do without them.
My System SpecsSystem Spec
21 Dec 2009   #7
Vojo2009

windows vista
 
 

that page wont open for me :S and it wont let me do upgrade .... im sory im kinda confused can you say that again what you mean .. please
My System SpecsSystem Spec
21 Dec 2009   #8
gregrocker

 

Did you even attempt to look on the HP website for the Support Downloads page for your model?

There are plenty of Touchscreen appliations for your model there so you can do a clean install and later reinstall them, as we could have pointed out for you had you posted before restoring to Vista.

Here is the place to start: HP United States - Computers, Laptops, Servers, Printers and more

Get your exact Touchsmart model number off of the HP sticker on your p.c.
My System SpecsSystem Spec
Reply

 Windows Vista 64bit to windows 7 64 bit problem




Thread Tools




Similar help and support threads
Thread Forum
Acer Apsire 5515 Windows Vista 64bit Network adapter drivers.
Hello everyone, I searched around the forums and found a relevant thread but it said to open a new one since it had been 417 days since last posted on. I'm having trouble with my Acer laptop not being able to use my wireless network adapter. I've looked for the correct drivers but...
Drivers
Upgrading to Windows 7 64bit from Vista 32bit
Hello everyone! I am new to this so please bear with me. I bought windows 7 from newegg, however, I did not know it was Windows 7 OEM System Builders Pack. I am upgrading my motherboard from ASUS M3A78-CM to ASUS M5A78L-MLX Plus before I install windows. I can't replace my hard drive because one of...
Installation & Setup
BSOD. Windows vista 64bit
Windows vista 64 bit. SF diagnostic attached. Thanks!
BSOD Help and Support
BSOD when dual booting Windows Vista 32bit and Windows 7 64bit
Hello, I have another laptop and its a HP 2230s. I originally installed Windows 7 professional 64bit. But I have swapped the ram into my Lenovo ThinkPad. So the HP now has 2GB. I created a new partition and installed Vista Business 32bit on it. When I started the install windows .exe program in...
BSOD Help and Support
Vista 32-bit to windows 7 64bit issue
ok the issue is basically this i have no idea how i'm supposed to install this when i click the setup.exe it tells me "This version of this file is no compatible with this version of windows you're running. Check your computer's system information to see where you need an x86 (32-bit) or (64-bit)...
Installation & Setup
windows 7 64bit / Vista 64 bit HD backup advice
ok. I'm having bad luck lately with Seagate products and Vista 64 and Windows 7 64. Anyone recommend both a good gaming HD (250-500gb sata) that is semi quiet and fast (see below)? I also need a seperate external backup HD (1-2TB) that works WELL with Windows 7 64 and Vista 64? I don't care...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App