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Windows 7: "A required CD/DVD drive device driver is missing"

26 Dec 2009   #11
jradicle11

windows 7/windows xp/windows vista
 
 

You're definitely not alone. I'm stuck with this exact same problem but I don't have an OS already on my HD. Brand new computer, just finished building it yesterday. I thought mine was a bad download as well but there are many confirmed successes using the exact same download as me. If I find a solution (not likely) I'll be sure to help you.


My System SpecsSystem Spec
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26 Dec 2009   #12
gregrocker

 

Quote   Quote: Originally Posted by heis109 View Post
Greg - Neither the SHA or CRC checked out. Unless I'm coping them incorrectly somehow (which I doubt, this is a pretty straightforward process) then probably my file is corrupt?

I checked the validity of the file vs the burn in ImgBurn as you suggested just in case, and I believe it went through OK (it played the happy music at the end).

I tried removing a RAM stick and had the same results that I've been getting.

Soooo bad download probably? I'm assuming that I need to re-download the file from DR, and check its HASHSUM when complete...I'll get back to you ASAP. Let me know what you think. Thanks again Greg!
As long as you are checking the SHA/CRC for the exact same version and bit as your download then it has got to be a bad download. We had the exact same situation last week which was solved by downloading again. I'm a little less likely now to believe it when they say "I know the download is good."

The research on your error message points to this as well.

Burn the checksummed ISO at 4x with verify, then boot the DVD and attempt Custom install with formatting.

Let us know how it goes.
My System SpecsSystem Spec
26 Dec 2009   #13
jradicle11

windows 7/windows xp/windows vista
 
 

I'm trying to use a USB drive, I'll tell you how it goes.
My System SpecsSystem Spec
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26 Dec 2009   #14
heis109

Currently XP - Trying to UPG to 7
 
 

jradicle! I hope you aren't offended when I tell you I'm glad we're having the same problem, hah...I'm very curious about the USB drive, so let us know! I'd have tried it myself if I had a flashdrive around.

Greg, def. will get back to you tomorrow! Thanks!
My System SpecsSystem Spec
27 Dec 2009   #15
heis109

Currently XP - Trying to UPG to 7
 
 

I finished the new ISO d/l and the hashes checked out! I've just burnt it at 4x onto a new DVD+R and verified the burn.

I also realized that I hadn't updated my BIOS in quite some time, so I went ahead and did that.

Ran Windows 7 Upgrade Advisor just to see what that was all about, and it says I'm clear to install as well.

So...hope springs eternal...

Now to test it!
My System SpecsSystem Spec
27 Dec 2009   #16
gregrocker

 

Eager to hear...

Smart move on BIOS update.

May need ISO written to formatted flash using Ultra ISO trial version Bootable tab.

Attachment 44071
My System SpecsSystem Spec
27 Dec 2009   #17
heis109

Currently XP - Trying to UPG to 7
 
 

Same result

Looks like I need to borrow/buy a flash drive.
My System SpecsSystem Spec
27 Dec 2009   #18
gregrocker

 

What I don't believe has been done yet is trying to put the drivers it is prompting for into the installer.

Is it getting to the Custom drives screen with the link to Load Drivers?

If not you can slipstream them in using Vlite, which sometimes works.

This is the basic tutorial, just add Drivers tab as well as Recompile ISO after loading in the 7 files: Bootable ISO - Create from Installation Files
My System SpecsSystem Spec
27 Dec 2009   #19
heis109

Currently XP - Trying to UPG to 7
 
 

It gets to the error message and then I can either scan for drivers, or insert new media containing the drivers needed. I never find any, or can continue with the installation.

I'll check that link, although I'm not familiar with slipstreaming. I'm beginning to think this is a lost cause
My System SpecsSystem Spec
27 Dec 2009   #20
gregrocker

 

So it prompts for the missing SATA controller driver?

You could put it on a CD and install at that point?

Unzip your mobo drivers onto CD and browse for the driver in all its folders or just load them all in.

I think it's not completely troublshot if we you don't fulfill the error message's request.
My System SpecsSystem Spec
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