Windows 7 upgrade showing ghost programs in install.


  1. Posts : 2
    Window Vista
       #1

    Windows 7 upgrade showing ghost programs in install.


    Hey there, am trying to upgrade from Vista to Windows 7. After the compatibility checkup is complete I see a message saying that Kaspersky Anti Virus is either preventing or will damage the installation during upgrade and it will not let me continue until I have "uninstalled it from my system". However I've never even heard of the program until today and there's no trace of it on my system.

    Please help.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    NeedSomeHelp said:
    Hey there, am trying to upgrade from Vista to Windows 7. After the compatibility checkup is complete I see a message saying that Kaspersky Anti Virus is either preventing or will damage the installation during upgrade and it will not let me continue until I have "uninstalled it from my system". However I've never even heard of the program until today and there's no trace of it on my system.

    Please help.
    **** I posted on the wrong forum.
    Sorry mods.
    That is an insidious program. If it was on your computer at any time it is hard to remove. Go to their website. They have a removal tool, use it. Somewhere there are remnants of the program. If I am wrong the tool will not hurt.

    You probaly downloaded something, in the past, and it was sponsored by Kaspersky.
      My Computer


  3. Posts : 17,796
    Windows 10, Home Clean Install
       #3

    Type the name of the program in search. See if any folders come up. If so you can delete them.
      My Computer


  4. Posts : 2
    Window Vista
    Thread Starter
       #4

    Thanks for your help.

    Nothing shows up in search and I can't find a trace of it in Windows Install Clean up.
    I can't find any other removal program.

    Any suggestions?
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #5

    All these anti virus programs are tough to remove. Go to the website of the a/v Kaspersky and look for the removal tool, it should be there.
      My Computer


  6. Posts : 901
    Windows 7 Ultimate 64bit
       #6

    Hi
    Try downloading CC Cleaner and see if it can see it,if so delete it.
    Download CCleaner 2.27.1070 - Crap Cleaner is a system optimization tool used by millions across the globe - Softpedia

    Kaspersky is a very good antivirus,maybe it came with the pc as a trial.

    Dan
      My Computer


 

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