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upgrading from vista to 7
to start, im not extremely computer savvy. I probably know move than the average person, but by no means am i a pro.
i have a dell inspiron e1505 (however the system says I6400???) with no modifications to it. its got a 100GB hard drive thats got about 27GB free, 2 gigs of RAM, and intel core 2 T7200 2.00GHz processor. it came with and is still running windows vista home premium with SP1.
i got a copy of windows 7 professional 32-bit from my school. on microsofts website it says i cannot upgrade to 7 pro from vista home premium...
Upgrading from Windows Vista to Windows 7 - Help & How-to - Microsoft Windows
however, when i called microsoft customer service, the guy said i can. i dont have any means to back up my files, so i kind of need an upgrade rather than a full install. is this guy an idiot or am i misunderstanding the website? what can i do?